Medical Assistant Customer Service

Thomas R. West

**** ***** ******

Garden City, MI 48135

Home: 734-***-**** ? Cell: 734-***-**** ? *******@******.***

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Objective: Medical Assistant / Medical Office Manager

HIGHLIGHTS OF QUALIFICATIONS

. Medical Assistant Training completed and Externship completed (180

hours)

. Over three years Nursing Assistant experience - Medical / Surgical

Floor

. Proficient in lab, direct patient contact, patient education, and

customer service./1996 - present

. Over 6 years Medical Office Management; administration, billing, and

clinical

. Billing/Medical Reception, Phlebotomy, and Telemetry Technician

Certified

. CPR Adult / Infant / AED / First Aid - current until 2014

. Trained (180 hours) in Electronic Medical Records / front and back

office (triage)

. Very strong office equipment and computer skills, including repair,

diagnostics, setup, troubleshooting, and maintenance

. Technical skills: Proficient in Windows, Microsoft Office: Word,

Excel, and PowerPoint

EDUCATION

Schoolcraft College, Livonia, MI

Medical Assistant Certificate, GPA 4.0

2013

Medical Billing and Receptionist Certificate, GPA 4.0

2012

Phlebotomy Certification

2008

Associate of Applied Science Degree - Business

2006

Associate of Arts Degree

2005

Phlebotomy Career Training Center, Garden City, MI

Telemetry Monitor Tech Certification

2012

Athena Career Academy, Wayne, MI

Certified Nursing Assistant

2009

EXTERNSHIP

Urgent Care 1, Garden City, MI

. Currently Certified Nursing Assistant on Med/Surg. Floor (3 years)

. Vitals - height / weight / temperature / pulse / blood pressure / SO2

/ respirations

. Assist nurse with wound care and other procedures (Cath removal, Hep-

lock removal, bladder scans, glucose testing, EKG, Phlebotomy /

specimen collections, and NG removal).

. Injections (IM,SubQ, Intradermal), Phlebotomy, EKG, Medical Billing

PROFESSIONAL EXPERIENCE

Certified Nursing Assistant Henry Ford Hospital Wyandotte, MI

2010-Present

Patient Care Assistant Home Life Styles Westland, MI

2009-2010

Contractor Coastal Training Tech Richmond, VA

2004-2010

Drug Screen Collector Hegira Livonia, MI

2004-2005

Drug Testing Manager Coastal Training Tech Richmond, VA

2000-2004

MA / Front Office Oakwood Reproductive Med. Farmington Hills,

MI 1999-2000

HONORS AND AWARDS

Schoolcraft College Deans List - GPA 3.52

2013

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