Manager Customer Service
Resume:
Barbara Lynne Tellez
Tinley Park, Illinois 60477
WORK EXPERIENCE:
Pepboys, Homewood, Illinois
December 2011 through August 2012
Service Advisor: Duties included opening and closing the service side of the store; managing the
work assigned to the service bays; compiling estimates for customer review and finalizing the
service sale.
Midas, Homewood, Illinois
October 2009 through October 2011
Customer Service Representative: Duties include entering estimates into the computer for
customers after evaluation; maintain parts inventory, perform all cash register operations and
close out customers after sale is complete.
Michaels Arts and Craft Store, Glenview, Illinois
October 2007 through April 2009
Front End Supervisor: Duties included supervising and coordinating cash register operations
and personnel to assure front end of the store ran smoothly; also assisted in maintaining
store inventory and assisted store manager as needed.
Coyote Ugly Saloon, Chicago, Illinois
November 2003 through December 2007
Cocktail Waitress and Bartender
Ultimate Exposure Tanning Centers, Illinois
January, 2004 through November, 2005
Store Manager: Duties included managing the salon location, acting as team leader to salon
personnel, promoting sales of memberships and retail items, maintaining inventory and assuring
salon presentation was maintained.
BeBe Sport, Chicago, Illinois
July 2003 through October 2003
Sales Associate: Duties included helping customers, cashier, taking phone orders, and
restocking floor merchandise.
Some Like It Hot Tanning Salon, Tinley Park, Illinois
January 2003 through July 2003
Store Manager and Receptionist: Duties included managing the salon location, acting as team
leader to salon personnel, maintaining work schedule, overseeing cash register balances and
making daily deposits; managing computer customer database, maintaining inventory, restocking
supplies, assuring salon presentation was maintained.
Hooters Restaurant, Orland Park, Illinois
August, 2001 through September, 2002
Waitress
EJ&E Railroad, Joliet, Illinois
June, 2001 through August, 2001
Summer Laborer: Duties include distributing tie plates throughout 7 miles of railroad as part
of the rail gang.
EDUCATION:
Moraine Valley Community College
2001 - 2003
Andrew High School, Tinley Park, Illinois
1997 through 2001
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