Customer Service Representative

Bennett Elizabeth Brown

*********@*****.***

** ****** **** *****, ******, SC 29036

Phone: 803-***-****

(hard working, energetic, self starter, motivated, multi-tasker, excellent

customer service)

Education

East Tennessee State University, Johnson City, TN

(May 2005)

Masters of Arts in Clinical Psychology, Full Tuition Scholarship

University of South Carolina, Columbia, SC

(May 2002)

Bachelor of Arts in Psychology, Cognate in Biology, Cum Laude

Employment

Medical University of South Carolina; Dept. of Transplant Surgery,

Columbia, SC (May 2008-July 2012)

As Patient Navigator, I counseled, educated and guided patients

and their families through an evaluation process to determine

candidacy for kidney transplant.

Working with minimal supervision in a nephrology office in

Columbia, as well as reporting to MUSC regularly, I established

relationships with physicians, nurses, dialysis units and

surgeons.

Expanded my role by promoting my services to nurses in local

dialysis units and traveled throughout the South Carolina area

to counsel dialysis kidney transplant patients.

Promoted and educated patient communities on living kidney

donation by conducting presentations at events throughout the

area.

Century 21 Bob Capes Realtors, Columbia, SC

(May 2006 - July

2008)

Residential Realtor for Columbia and surrounding areas.

Voted Top Sales Agent and Top Producer among all agents in the

Downtown/Shandon office

Voted Referral Agent of the Week among all Century 21 Bob Capes

agents in the Columbia area.

Omni Designs International, Birchwood, WI

(June 2005-

April 2006)

Customer Service Representative and Product Development

Specialist for an international design company communicating

with the China office and customers from all over the US.

Developed extensive presentations on new and existing products

for potential customers.

Enhanced customer relationships by establishing weekly shipping

and project reports.

Proficient in Microsoft Office (Excel, Power Point, and Word) as

well as research via the Internet.

Practicum and Research

Swannanoa Valley Youth Development Center, Swannanoa, NC

(Aug.2004-May 2005)

Counselor assistant for juveniles adjudicated for sex offenses,

assisting in weekly group and one on one counseling sessions.

Established a career development proposal and attended

counseling seminars for continued educational experience

Traveled off campus for consultations with post release groups.

Activities and Community Service

Enjoy hiking, camping and biking

Carolina Gamecock Fan

Avid Reader

Contact this candidate