Customer Service Company

Summary: * years of keen observing skills and excellent customer service skills in customer relations.

Experience: Satisfaction Services,Inc.

Mystery Shopping Com.

Responsible for checking that customers were aware of procedures by telephone audits as well as facility visits. Did written reports making sure prices were given to customers correctly.

Observed signs on the outside of company to make sure the sign was clean and marketable. Also

produced a written summary report of facility visits.

Additional responsibilities: Made sure employees introduced themselves properly.

Checked to make sure employees answered the company's

phone in enough time and correctly.

Education: On line Training