Customer Service Medical Assistant

Armando D. Lopez

**** ***** ***** **., *******, Texas 77091 832-***-**** email:**************@***.***

Objective Utilize my managerial experience and extensive medical knowledge in a new

career with opportunity for advancement and apply my education to secure a

professional career as a LMRT.

Experience

North Houston Imaging Center LMRT Externship Aug. 2012 Jan. 2013

Performed Skull, Spines, Upper and Lower Extremities X rays. Maintained X ray machine, cleaned and

sanitized patient rooms and X ray room, assisted physician, interpreted for Spanish speaking patients.

Performed various administrative duties, lab and X ray reports.

Texas Urgent Care LMRT Externship Aug. 2012 Aug. 2012

Performed vitals on all incoming patients, document patient history, EKG, lab work, medical assistant duties

as well as perform skull, spine, upper and lower extremity x rays. Properly maintain and sanitize all patient

rooms and room all patients in accordance to clinic schedule.

Cy Fair Pulmonary Associates Medical Billing Specialist Aug. 2011 Oct. 2012

Multi specialty/physician practice (Allergy, Asthma, Pulmonary Oncology & Diseases of the Lung, and

Internal Medicine). ICD 9/CPT Coding, EMR, claim appeals. Expert in Medicare/Medicaid and Private

insurance billing, office, inpatient/outpatient hospital charges, auditing, electronic billing according to filing

timelines via clearinghouse and traditional HCFA claims. Reimbursement, collections, and billing

resolutions.

Cottonwood Financial Loan Officer/Assistant Manager Jan. 2010 Aug. 2011

Evaluate, authorize, and recommend approval of loan applications for people and businesses. Financial

reports, direct investment activities, and develop strategies and plans for the long term financial goals of

their organization. Provide excellent member services and maintain customer satisfaction.

Benefit Recovery Recovery Specialist May 2008 Dec.2009

Recover payments from unpaid claims and self pay accounts/claims (All payers), reconsiderations, Denials,

ERA denials, auditing, Electronic Claim Submission and Tracking, Payment/Adjustment Posting, Charge

and Payment Entry, Answer/Respond to Patient Billing Inquiries .Contact Insurance Companies for Claim

Status. Re bill Claims when required.

Qualifications: Apply managerial expertise to identify and resolve problems, multi task and understand the

importance of providing excellent service, to maintain customer satisfaction, create trust, and generate

return business. Professional, productive, dependable, hard worker that possess strong public relations,

communication, and mathematical skills, LMRT temporary state license.

Education

College of Healthcare Professions NW campus

Sept.2011 Jan. 2013

Temporary state license

LMRT certification in progress

Practice Management Institute

Coding ICD 10: The Next Level

August 2012

Houston, Texas

Houston Community College Northeast

January 2007 May 2008

Associates Degree in Progress

G.C. Scarborough High School

Houston, Texas

High School Diploma

Texas Scholar

Skills

CPR Certified

Fluent English/Spanish

Excellent Customer Service Skills

WPM 40

Medical assistant/patient care

Expert with CMS HCFA’s 1500, UB04

References References are available on request.

Contact this candidate