Kai French **** Brantley Circle Rockledge, FL ****5
Phone: 321-***-****
***********@*****.***
SUMMARY:
Seventeen years of experience in the Healthcare industry in the field of clinical, administration
and management. Demonstrated ability to provide excellent hands-on treatments for diverse
patient populations and with diverse physical conditions. Expert team leader/supervisor providing
consistent guidance towards the efficient and productive performance of the office resulting in
above excellent patient care and services.
SKILLS:
• • Computer literate (EMR, MS Word, Excel Spreadsheet)
• Quick Books
• Data Entry
• Great Communication
• Client Relations
• Supervision/Management
• Problem-solving
• Payroll
• Taxes (sales, state and payroll)
• Bi-lingual – Fluent in German
PROFESSIONAL EXPERIENCE:
Nov 2011 Delorenzi Orthopaedic Center
To Practice Administrator / Human Resource Director
Present
• Facilitated daily and weekly meetings
• Handled Accounts payable and Accounts receivable
• Conducted staff payroll from start to finish
• Managed all purchasing
• Conducted Staff Meetings
• Project manager for new EMR/PM system (E-clinicals)
• Presented financial reports
• Conducted performance appraisals, hiring and termination
• Coordinated and prepared agenda for various meetings
• Created and drafted Employee Handbook and Office Policies
• Created and managed all aspects of the company from ground up
• Managed all billing aspects including posting and processing
• Maintained business and patient confidentiality
• Managed clinical and office staff
• Handled all Workers comp and Health insurance credentialing
• Managed staff of 12 employees
• Managed all Human Resources for the office
• Managed all health contracts for the doctor
• Managed all IT functions within the practice
• Assisted with Marketing of new practice
March 2007 Orthopedics of Brevard
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To Clinical Supervisor / Assistant Office Manager
Nov 2011
• Manage clinical staff.
• Facilitate daily and weekly meetings to update activities and patient services.
• Handled Accounts Payable and Accounts Receivable.
• Reconciled A/P, A/R and Bank Statements for 6 corporations
• Conducted Staff Payroll from start to finish
• Managed Building Maintenance and grounds.
• Conducted Staff Meetings
• Handled multi projects and updated policy and procedures.
• Controlled and order office and medical supplies.
• Project oriented experience
• Presented financial reports for bi-weekly physician meetings
• Conducted performance appraisals, hiring and termination.
• Coordinates and prepared agenda for various meetings.
• Assist in operation of office including 18 staff members, 3 physicians and 2
assistants.
• Maintain patient and business confidentiality
June 2005 Osler Medical
To Medical Assistant / Team Leader
March 2007
• Managed day to day schedule and inventory.
• Administered injections, EKGs and blood draws.
• Scheduled tests, returned patients calls and messages, and participated in
patient/staff meetings to provide clinical assistance and information.
July 1997 Melbourne Internal Medicine Associate
To Clinical Research Coordinator
June 2005
• Managed up to nine clinical trials with eight to twelve participants per trial.
• Managed patient schedules, lab draws and all aspects of trials.
• Coordinated with multiple physicians on the functions of the trails.
• Studied and researched new methods and trials.
EDUCATION:
4/2011 Everest University
MBA, emphasis on Human Resource
7/2009 Everest University
Bachelors of Science, Healthcare Administration
7/1997 Florida Metropolitan University
Associate of Science, Medical Assistant
PERSONAL:
US Army 1992 - 1994 Honorable Discharge
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REFRENCE:
Available upon request