Zachary Fiala
**** **** **. *********, ******** *0546
Phone 708-***-****
*******@*******.***
CLERYSYS, INC. Chicago, Illinois
2012-
Human Resources and Operations Manager
. Managed the firm's Human Resources, Employee Relations, Benefits,
Recruitment, Staffing, Communications, Governmental Compliance, Contract
Negotiation, Vendor Management, Financial and Immigration compliance for
personnel
. Reorganized Human Resources and Business processes resulting in greater
efficiency and cost savings
. Developed and Managed Employee Relations programs that greatly improved
employee production and morale
ACCENTURE Chicago Illinois 1997-
2009
Team Lead
. Supervised all aspects of International Human Resources, Employee
Relations, Benefits, Communications, Governmental Compliance, Financial
and Immigration compliance for personnel and Immigration compliance for
international /cross border personnel
. Trained and supervised project staff, monitored work, addressed
performance issues, provided performance feedback/annual reviews.
. Led Global Town Hall Meetings and external Training Sessions, providing
education concerning human resources, immigration, governmental
regulations, business processes, and policies, resulting in greater
process efficiency, reduced corporate risk and improved communications
between business units
. Trained staff in Bangalore, India
. Key Contributor on Accenture's Global Employee Engagement Team, developed
and implemented program that increased international employee
satisfaction and retention.
EDUCATION and professional development
BA University of Illinois
Toastmasters International
Chicago Cares
TECHNICAL SKILLS
Microsoft Word Outlook /Lotus Notes
Access PowerPoint Mainframe / SAP / Siebel
Excel Onboarding /INSZoom Other proprietary
software
.