Manager, HR Administrator, Payroll, New Hire Training, Benefits
Resume:
336-***-**** cell)
Winston-Salem,NC 27104
*******@*****.***
NC 27104
Nanda Lee
Professional Objective
Seeking a career in which I am utilizing my past and present work
experience, education, and training with an organization or company
where I can exercise internal and external satisfaction, leadership,
development, communication, and teamwork.
Experience
Community Manager, HPI Ambercrest, LLC, Winston-Salem, NC
(01/2009 - 0 (1/2009 - 8/2012)
Maximized the overall operating performance and effectiveness of the
community (433 units).
Monitored budget and financials.
Provided leadership, mentoring, and training for (12) community team
members.
Hired and evaluated team members
Interpreted, implemented, and oversaw adherence to company standards
and applicable laws.
Marketing Director, Forest Heights Assisted Living, Winston-Salem,
NC (01/2008 - 01/2009)
Responsible for building and maintaining occupancy.
Maintained lead database and reporting.
Oversaw all apartment make readies for move-ins.
Created and organized all community marketing and advertising
events.
Completed admissions paperwork with all new residents.
Communicated and work closely with all staff to accomplish move-in
goals.
Property Manager, Cherney Development, Inc., Winston-Salem, NC
(01/2005 - 06/2007)
Oversaw 2 multi-family properties (Section 8, tax credit)
Maintained property and files per company policy and Housing
Authority regulations
Responsible for Income verifications, Annual recertifications,
occupancy, marketing, approving applications, filing court papers,
move-ins and evictions.
Provided a month-end reports to senior management.
Posted payments, made deposits, entered and approved all invoices
for payment.
Supervised maintenance and vendors.
Ensured tenant safety and satisfaction.
HR Administrator, Hospice & Palliative Care Center, Winston-Salem,
NC (07/2003 - 12/2004)
Responsible for Compensation Management - Processed bi-weekly
payroll for 210 employees.
Reviewed all payroll data, salary increases; created spreadsheets
for data analysis and made recommendations.
Maintained HRIS System - Implemented new HRIS System.
Responsible for all aspects of HR including: recruiting, dispute
resolution, training, coaching, organization development, strategic
planning, and safety management.
Responsible for Benefits Management - Processed all benefit
enrollments including COBRA, Health, Dental, 403B, Life, STD, and
LTD. Negotiated carrier plan renewals.
Evaluated and modified benefits to establish competitive programs
and ensure compliance with legal requirements.
Prepared and distributed written and verbal information to inform
new hires and current employees of benefits, compensation, and
personnel policies.
Planned, directed, and supervised work activities of subordinates
and staff relating to employment, compensation, labor relations, and
employee relations.
Managed all Workers Compensation Claims - Investigated accidents,
and prepared reports for insurance carriers, worked with employees
on job restrictions and work availability.
Developed customer service standards for the agency.
Use knowledge of HR laws, policies, processes and programs to
include FMLA, ADA, FLSA, HIPPA, OSHA, EEO, and Affirmative Action.
Business Office Manager, Manorhouse Retirement Community,
Winston-Salem, NC ( 08/2001 - 07/2003)
Assisted with day to day operations for a 175 senior unit community.
Conducted weekly new hire orientations and benefit meetings.
Processed all new hire paperwork.
Provided HR leadership and guidance in accordance with policy and
legal requirements.
Worked closely with Executive Director, Marketing and Maintenance
Directors.
Processed rent roll; resident monthly billing, new leases; lease
renewals and payroll.
Collected monthly payments; posted payments; made bank deposits;
processed late payees and evictions.
Maintained employee files, created work orders. Met with vendors for
contract negotiation.
Responsible for resident retention and status sheets.
Assisted with marketing the community.
Oversaw administration budget, performed month end closing, and
created monthly reports.
Supervised Reception Staff.
Asst. Director of Administrative Services, Planned Parenthood,
Winston-Salem, NC (01/1999-08/2001)
Responsible for all Administrative Services for (5) health centers.
Processed bi-weekly payroll. Maintained HRIS.
Conducted new hire orientations and exit interviews.
Processed new hire paperwork and Workers Compensation Claims.
Managed benefit enrollments and negotiated plan carrier renewals.
Handled employee dispute resolutions.
Reported and recorded clinic and employee data to state, government,
and Board of Directors.
Supervised clinic staff and created work schedules.
Conducted monthly staff meetings.
Oversaw AP/AR. Assisted with budget and audits.
Education
Bachelor of Arts, Human Relations - High Point University, High
Point, NC
A.A.S. Business Administration - Forsyth Tech. Community College,
Winston Salem, NC
Training
Professional Human Resources (PHR) - 2003
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