Manager Engineer

Lisa McCorkle

********.****@*****.*** C: 404-***-**** New Orleans, Louisiana

Epic Credentialed Trainer (Inpatient Surgeons and Physicians) and IT

Consultant

Forward-thinking Change Leader with Epic classroom training, go-live

support, template build, lesson plan creation and SMART TOOL optimization

experience. More than 15 years' leveraging Information Technology

interpersonal skills, operational efficiency, project management and

process improvements to create and deliver innovative, impactful business

solutions for Hewlett Packard Company. Accomplished career highlighted by

advancement through a series of increasingly responsible roles based on

high performance.

Areas of Expertise

Inpatient Surgeon (Workflow) Credentialed Trainer - Inpatient Physician

(CPOE) Credentialed Trainer - Physician Personalization - Epic Smart Tools

- Voice Recognition using Dragon Medical with Epic - Go-Live Support

Cadence/Prelude Credentialed Trainer - Cross-Trained in Epic Ambulatory

and OpTime

Health Care and Information Technology Experience

Overlake Hospital Medical Center - Bellevue, WA January 2013 - present

Premier Seattle-area hospital providing comprehensive inpatient and

outpatient health services

. Completed Epic intensive training program for Credentialing in

InPatient Surgeon and Physician (CPOE)

. Selected as Lead classroom trainer for OHMC Epic InPatient

Surgeon workflows

. Gained familiarity of OHMC specific workflows for surgery,

admissions, transfers and discharge processes

. Curriculum owner for reviewing, testing and maintaining lesson

plans using SharePoint and Microsoft

. Assisted in the validation of the training environment through

use of the OHMC Overview environment, SnagIt, as well as,

identifying issues and documenting questions and concerns

. Proficient in Learning Management System (LMS) for maintaining

and updating class registrants

. Developed, tested and integrated Bedside Procedure Documentation

lesson plan into physician workflows

. Go-Live end user support to surgeons and physicians for various

surgical procedures

Intellect Resources - Greensboro, NC February 2012 - November 2012

Healthcare IT recruiting company offering innovative and comprehensive

consulting solutions.

. Ochsner Health System (Inpatient) - New Orleans, LA

. Completed Epic intensive training program for Credentialing in

InPatient Physician and Surgeon (CPOE)

. Lead classroom trainer for EpicCare InPatient Physician and

Surgeon workflows

. Gained familiarity of Ochsner specific workflows for surgeons,

residents, mid-levels and physicians

. Ensured training environment functional by identifying issues

and documenting questions and concerns

. Completed intensive cross-training in InPatient - Clinical

Documentation and OpTime

. Ochsner Health System (Ambulatory) - New Orleans, LA

. Completed Epic intensive training program for Credentialing in

EpicCare Ambulatory - Cadence/Prelude

. Completed intensive cross-training in Ambulatory - Clinician and

Physician

. Built ~600 Cadence Template schedules for Providers and

Resources as member of project rollout team

. Go-Live experience providing end user support for OutPatient

Scheduling and Registration, as well as, Ambulatory Clinician

and Physician for Ochsner's rollout to ~45 clinic locations.

. Developed and implemented new registration processes for student

and professional athletes

. Mt Sinai Hospital - New York, NY

. Go-Live experience providing end user support for InPatient

Physician Documentation implementation, including Smart Texts,

Smart Phrases, Smart Links and Smart Lists.

Hewlett Packard Company

(1996 - 2007)

Business Planning Manager

Directed cross-functional project teams, and numerous national program

rollouts across ~1200 employees in US and Canada

Senior Consultant

Collaborated with software departments throughout Software Development

Lifecycle (SDLC) process, ensuring client needs are met

Additional Experience as Call Center Support Engineering Manager, Senior

Production Engineer and Response Engineer

Education and Professional Associations

Bachelor's Degree in Mathematics - Spelman College - Atlanta, GA

Health Information Technology (HiTECH Program) - Implementation Manager -

Delgado College, New Orleans, LA

Health Information Management System Society (HIMSS) member - Emerging

Professionals Community[pic]

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