Jennifer R. Brown
***** ******* *** *****, *****, FL 33626 . 813-***-**** .
*********@*****.***
Education
Bachelor of Science, December 2008
The University of Tampa - Major: Management
Certifications
Michigan State University: Human Resource Management, February 2013
Michigan State University: Strategic Leadership, August 2012
Villanova University: Human Resource Management, December 2011
Experience
Bisk Education - Certificates Department
Enrollment Specialist Jun. 2011 - Mar.
2013 (Tampa, FL)
. Marketed and enrolled students into various online executive
development programs
. Investigated, analyzed and resolved outstanding issues to achieve
customer satisfaction
. Achieved monthly enrollment dollars for specific school to maintain a
certain percentages of students per program
Tampa Housing Authority - Public Housing
Intake Specialist/Property Associate - North Blvd. Homes
Apr. 2009 - Apr. 2011 (Tampa, FL)
. Managed waiting list/interviews for the City of Tampa Public Housing
aspirants at property
. Completed tenant annuals, file audits, leasing & legal agreements
while preforming office duties
. Designed public relations flyers/correspondence for the property & the
company
Robert Half International - Office Team Aug.
2008 - March 2009 (Tampa, FL)
Temporary Assignment for Tampa Housing Authority
. Completed up to 30 annual re-certification monthly with residents
. Assisted applicants with public housing applications
. Maintained answering phones and managing front desk
Wet Seal, Incorporated
Lead Cashier/Sales Associate, Part-time May 2006
- Jul. 2008 (Miami, FL)
. Achieved management & entire US corporate sales goal by 2.5% monthly
. Maximized unit per customer and frequent buyer card purchase
. Served as lead cashier to assist customers in returns and final purchases
Miami-Dade School Police Fingerprint Department
Community Liaison Specialist, Part-time Dec.
2005 - Jul. 2008 (Miami, FL)
. Completed applicants' mail out listing and filed documents
. Fingerprinted new employees for background investigation
. Created daily management fingerprinting reports
The University of Tampa Jan. 2006 - Apr.
2008 (Tampa, FL)
Loan Key Supervisor, Office of Residence Life
. Designed a database to track loaner keys check-out from students
. Documented security paperwork for processing of loaner keys
. Generated semester listing of students' loaner key activity
References
Available upon request