Administrator Management
Resume:
Nick Cardenas
Fontana, California *****
SUMMARY OF QUALIFICATIONS
Excellent track record as a Healthcare Facilities Management
Consultant/Administrator, Improved Operations and Achieved full
compliance with Federal, State and Local healthcare facility regulations,
Effective H. R management and public relations, Positive Outcomes with
tailored QA Programs Implemented, PPO-HMO, Hospice
Contracting/Negotiator. Evaluation/Assessment/ Contracting of
Rehabilitation Services.
CORE COMPETENCIES
. Skilled Nursing Facilities . Financial Management . Human Resource
Management . Revenue Enhancements
. Expense Control . Residential Care Facilities . Alzheimer's Units .
Survey Process Management . Policy & Procedure
. Performance Improvement . Assisted Living Facilities . Admissions
Director . Patient Relations . Social Service
. Case Management & D/Planning . Reduced turnover . Develop tailored QA
Programs with Positive Outcomes
. Successfully reduced contract expenses by more than $ 300K/year,
Contracted with several Hospice Providers.
ACCOMPLISHMENTS
GERIACTRIC COMPLIANCE CONSULTANT - September 2011 - Current
. Serving as a Healthcare Consultant to SNF, RCFE's and Alzheimer's
Units, Hospice Contracts
. Developed/implemented a tailored Q.A Program to identify internal
systems that needed restructuring
. Successfully guided staff to institute different procedures that
proved to have positive impact in care
. Participant in Change of Condition, PPS, Weight Variance, and assisted
in Problem solved issues.
ADMINISTRATOR /CONSULTANT- ST. JOHN OF GOD RET. & CARE CENTER/ CCRC - 2/
2012- 8/ 2012
. Provided Direct Supervision of 156 bed facility, with 20 bed secure
unit. Assisted with oversight of the Independent Living (51 Units),
Assisted Living (60 Units) and the Alzheimer's (33) Units, for an
additional beds of 144. Assisted in preparing for the Annual
Inspection and complaint visits.
. Successfully passed a survey specifically to clear all "G" Tags, as
well as, other 51 pages of deficiencies.
. Passed a re-survey from December 2011 where the "G" Tags and multiple
deficiencies were issued.
. Introduced a tailored QA program which was instrumental in decreasing
many of the prior deficiencies found by State Surveyors.
. Appointed by the Board of Directors as Consultant/Liaison Officer to
St. Joseph Retirement and Care Center, a 28 bed SNF with 30 units RCFE
- Assisted Living in Ojai, CA.
. Controlled accounts payable and accounts receivables, Contracted with
several Hospice Agencies
. Executed expense control system by enforcing "Spend Down" sheets and
monitoring all expenses.
Participated in the Change of Condition, PPS, Weight Variance
meetings, Problem solved issues.
. Successfully guided staff to institute different procedures that
proved to have positive impact in care
. Hands on Administrator with successful contracting with several
Hospice Agencies
. Achieved successful preparedness for survey inspection and instituted
a new tailored CQI Programs.
GERIATRIC COMPLIANCE CONSULTANT - September 2011 - February 2012
. Serving as a Healthcare Consultant to Alzheimer's Units, SNF & RCFE's,
assist in Hospice Contracting
. Developed/implemented a tailored Q.A Program to identify internal
systems that needed restructuring
. Successfully guided staff to institute different procedures that
proved to have positive impact in care
. Participated in the Change of Condition, PPS, Weight Variance
meetings, Problem solved issues.
INTERIM HEALTH CARE ADMINISTRATOR AT COUNTRY VILLA NOVATO . 7/2011 -
9/2011
. Decreased resident incidents/accidents significantly by instituting a new
Resident Safety Program
. Achieved regulatory compliance by assisting in preparation for the
facility's yearly Survey.
. Participated in the Change of Condition, PPS, Weight Variance
meetings, Problem solved issues.
. Guided staff to obtain positive results in delivering quality care
services via new Q.A., Programs
PERSONAL FAMILY CARE GIVER - November 2010 - April 2011
ADMINISTRATOR - NEWPORT SUBACUTE HEALTHCARE CENTER . January 2009 -
November 2010
. While serving as the consultant, appointed the licensed
Administrator.
. Managed the operation for 137 bed facility with 40 beds Sub-Acute
Ventilator Unit.
. Developed/Implemented new Q. A. programs which was instrumental
in passing survey for the first time since the owner acquired the
facility in 2006. Obtain new Hospice Contracts to support further
Revenue.
ADMINISTRATOR - THE VILLAGE HEALTHCARE CENTER . 2008 - 2009
. Managed the operations of 54 bed Skilled Nursing and 54 bed
Assisted Living Facility. Hospice Contracting
. Achieved 4 out of 5 STARS via implementation of a newly developed
QA Program.
ADMINISTRATOR - ONTARIO HEALTHCARE & BELLA VISTA HEALTHCARE CENTERS . 2007
- 2008
. Achieved the successful operations of two SNF's with a total of
108 beds and staff of 160 employees.
. Responsible for all QA Results and successfully obtained
Hospice Contracts
. Achieved regulatory compliance by assisting in preparation for the
facility's Survey.
EXECUTIVE DIRECTOR - MIRADA HILLS REHABILITATION & CONV. HOSPITAL . 2005 -
2007
. Achieved #1 ranking in the Southwest Division in profitability,
quality indicators and expense control
. Achieved the successful operations for 142 bed Skilled Nursing
Facility averaging 50 Admit & 50 DC/Mo.
. Managed HMO/PPO contracts representing 18 - 20% of ADC, and
approximately 15 Hospice Residents.
ADMINISTRATOR - PICO RIVERA AND INTERCOMMUNITY HEALTHCARE CENTER . 2003 -
2005
. Provided oversight of 99 and 86 bed facilities with 20 sub-acute
beds. Successfully went through the Federal & State surveys process
with only minor deficiencies in both facilities.
. Responsible for the Q.A. Programs and their outcomes. Hospice
Contracting
. Achieved positive results in guiding staff to deliver quality care
services.
. Increase A/R collections from 58% collection rate to 95% within 35
days as the interim administrator.
ADMINISTRATOR - Colonial Manor and Coast Care Convalescent Centers .
09/02 - 09/03
. Assure compliance with State / Federal regulations for both facilities
. Assured delivery of Quality Care by being a "Hands on Administrator"
. Achieved successful preparedness for survey inspection and instituted a
new CQI Program
. Successfully passed surveys at both facilities. No re-visit required from
the Department.
. Achieved Expense Control by monitoring and adjusting budget closely.
Aegis @ Shadowridge - Executive Director . 08/01 - 08/02
. Achieved implementation of a safety program, reducing Workman's Comp.
Claims
. Effectively developed marketing plans which enhanced census growth
(71% to 80%).
. Improved employee morale by recognizing the hard working staff.
. Performed Social Service Functions: Case Management, Discharge
Planning
. Introduced a Quality Improvement Program that assisted in identifying
internal systems problem.
OTHER SUCCESSFUL ROLES
San Diego County Hospital Administrator, General Manager with Merrill
Gardens at Apple Valley, Regional Administrator with Moyle's Health Care
Corporation, Administrator at Hillhaven Corporation, Administrator at
Riviera Nursing & Convalescent Home, Consultant with Omni Medical &
Consulting Services, Executive Director/Vice President with Western Medical
Center-Bartlett, Associate Vice President for Bay Harbor Rehabilitation
Center and Administrator with Summit Care Corporation. Alzheimer's Trained
and Certified by the Alzheimer's Association.
EDUCATION & LICENSURE
Master of Arts - Health & Safety Administration-p, Cal State University at
Los Angeles
Bachelor of Arts - Health & Safety Administration, Cal State University at
Los Angeles
Nursing Home Administrator License, Nursing Home Administrator Preceptor,
Residential Care For Elderly, First Aid & CPR Certified, Alzheimer Trained
and Certified by the Alzheimer's Association
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