Customer Service Manager
Resume:
Gary Tillotson
PO Box ***, ClarksHill, IN *****
Cell: 765-***-****
email: *********.****@*****.***
Objective
Experienced Logistics professional with strong leadership and relationship-building skills; looking to find a
position that allows me to use my past manufacturing skills as well as my shipping and receiving knowledge for
the benefit of my employer; as well as provide challenging goals and longevity.
Skills Summary
Project Management Customer Service Effective Communication
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Report Preparation Scheduling Hard Working
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Written Correspondence Consistently Meet Goals Self Motivated
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General Office Skills Professional Presentations Multi-tasker
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Computer Savvy Employee Retention Logistics Knowledge
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Class A CDL with all Manufacturing Knowledge Quality Control Knowledge
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endorsements
Military Background
Army 1983 to 1988
Rank: E6
Quartermaster (Supply and Logistics)
Responsible for inbound and outbound shipments of supplies, vehicles, uniforms, and other Army needs.
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Army Reserves 1988 to 1992
Kuwait – Operation Desert Shield 1990
Kuwait – Operation Desert Storm 1991
Employment History
Transportation
Bailey Trucking – Frankfort, IN
Responsible for ensuring loads were delivered for JIT
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Completed all necessary paperwork for loads
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Ensure DOT compliance
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Logistics Coordinator
Tri-Esco Inc – Lafayette, IN
Schedule pick-up and deliveries for 8 trucks.
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Responsible for promoting safe and clean working environment.
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Took care of facility equipment.
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Successfully avoided time delivery delays by carefully planning best routes.
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Worked in factories doing heavy maintenance when needed.
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Warehouse Manager
State of indiana – Indianapolis, IN
Schedule all in-bound and out-bound freight.
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Schedule 22 people on 3 shifts.
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Checked all load-related documentation to ensure that it was complete and accurate
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Terminal Manager
McLeod Express LLC – Lafayette, IN
Managed 40 local drivers and dispatched up to 100 over the road drivers.
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Responsible for all day to day operations, budgeting, sales, customer service, and profit and loss
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statements.
Trained, coached and mentored staff to ensure smooth day to day operations of terminal.
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Reported vehicle defects, accidents, traffic violations, or damage to the vehicles and made sure proper
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action was taken.
Verified the contents of inventory loads against shipping papers.
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Successfully avoided time delivery delays by carefully planning best routes.
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Checked all load-related documentation to ensure that it is complete and accurate.
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Read bills of lading to determine assignment details.
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Production Co-ordinator
Wabash National – Lafayette, IN
Set up and order all parts for assembly line
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Checked all work to ensure quality
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Responsible for daily employee knowledge of their job
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Ensure that all safety regulations were followed for current shift
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Warehouse Manager
Bekins Moving & Storage – Lafayette, IN
Managed 11 warehouse employees.
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Processed household goods incoming and outgoing, local and overseas.
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Scheduled runs for 6 local trucks and 4 OTR trucks.
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Responsible for all maintenance and routine inspections on all trucks.
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Verified that all drivers were compliant with DOT regulations at all times.
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Education
Ivy Tech State College Indianapolis, IN
Major: Business Management
McCutcheon High School Lafayette, IN
General Studies
Related Courses
Manufacturing Readiness
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Lean Manufacturing Practices
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OSHA Regulations
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Team Building
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Contact this candidate