Project Manager Sap

Vindhya Vashini Shukla

E-mail: ***************@*****.***

Mobile: 991*******, 981-***-****

Address: F-7A, Vijay Vihar Phase-II, Near B.D. Jain Public School, Sector-

IV, Rohini, Delhi -110085

Passport No: E0299388.

Seeking Assignments of IT /SAP Project Management /IT Head /IT Sr. Manager

with a growth oriented organization of repute.

Career Synopsis

1. MCA with 13 years of rich experience, worked As a Application Head with

Reliance Retail (SAP IS Retail Project Implementation and SAP IS Retail

Support Project/ Integration SAP IS with Retalix POS Application.), Joint

Manager-IT/Project Manager (Dabur India Retail) from Client side that

involved participation of SAP IS Retail finalization of scope of work

with Business Blue Print for Implementation SAP IS project that contains

the module SAP MM, SD, WM FICO, XI and BI. Also done Integration for SAP

IS with SAP Triversity (POS Application). Currently working as a Head of

IT/Project Manager that involves complete end to end transaction

integration with SAP IS Retail with TPPOS Pro (POS Application). Apart

from that have knowledge of LS Retail POS and also completed short term

project like Auto Replenishment, Batch Management etc.)

2. Presently working with The BodyShop India (Quest Retail Pvt. Ltd.) as a

Head of IT/Project Manager. It involves handling complete IT Setup like

Vendor Management, IT Team Management, Data Centre Management, SAP

Application Management, POS Application Management, and Managed IT

budgeting Also handled SAP Implementation and support project (modules

include MM, SD, WM, FICO, BI, POSDM and PI).

3. Previously working with H & B Stores Ltd. (A Group Of Dabur India Ltd)

as a Joint Manager-IT/project Manager. Actively worked as Project

coordination from client side that involves discussion/ finalization of

scope of work, BBP, Road Map of Project (followed ASAP Mythology).After

successful Go Live IS project then it comes under support project that

involves day to day amendment of existing process/ new process like

handling multiple MRP in SAP with integration of POS application, Loyalty

program implementation, promotion management with integration of SAP to

POS application.

4. I have worked with Reliance Retail Ltd. as an Asst. Manager (Application

Head), after successful Implementation of SAP IS Retail project then that

project comes under support. Managed different team like Application Roll

out, Application Support (mainly SD, MM and WM Module, BI, FICO and

TIBCO), IT Helpdesk Team and Retalix Retail S/W Team ( i.e. Point Of

Sale).

5. Worked with Maxim InfoTech Pvt. Ltd. as a Team Lead in S/W development

on .Net

Technology.

1. Developed Domestic S/W in Primus Software Solution Pvt. Ltd. On platform

of Visual Basic and SQL Server.

2. Managing/Administrating Web Site as System Administrator in AKIKO

INFOTECH.

3. Adept in Analysing information system needs evolution end-user

requirements, custom designing solution, and trouble suiting for complex

information system management.

1. Proficient in building and maintaining healthy relations with major

clientele, ensuring maximum customer satisfaction by achieving delivery &

quality norms.

1. Demonstrated skills in the successful completion of projects on Symantec

Rollout and the setting up of workstation & office at the Standard

chartered Bank, Delhi & Jaipur Branches.

2. Handled Major project of Reliance Retail in different format like

Reliance Fresh stores/Speciality stores (Trends, Footwear, Health &

wellness, CDIT)/Mini Hyper/Hyper Market/CC (Collection Centre) /DC

(Distribution Centre) etc we have successfully rollout as well as handled

more than 130 Fresh store & 7 Hyper and many other format.

3. Handled additional responsibility of Business IT. In which I have to

coordinate with different department of Business like Category,

Marketing, and Store Operation & NSO for new amendment in existing

business process for smooth business Operation.

1. A thorough professional with a proactive attitude, capable of thinking

in & out of the box.

1. Exceptional communication, presentations & mentoring skills.

Properly involved in SAP Implementation and support project at Reliance

Retail Project.

Actively involved in SAP IS Retail implementation at H& B Stores Ltd (A

Group of Dabur India Ltd.).

4. Experience in various faces of ERP life cycle implementations like

development, support, documentation, Business Blue Print and data

migration.

Well versed with the business flow of various modules such as MM, SD,

FICO, WM and BW.

19. Excellent analytical and troubleshooting skills with ability to

effectively adapt to rapidly technology and apply it to business needs in

an effective manner.

20. Handled Customer Loyalty project at H&B store Ltd (A Group Of Dabur

India Ltd.).

Organisational Experience

Since Nov '11 to Nov'12 The Bodyshop India (Quest retail

pvt. Ltd).

As a Head of IT/Project Manager (Managing complete

IT)

July. '08 to Oct '11 H&B Stores Ltd. (A Group of Dabur India

Ltd.)

As a Joint Manager-Business IT /Project Manager

Dec. '06 to June 08 Reliance Retail Ltd. Asst.

Manager (Application Head) & Business-IT

Since Oct'05 MAXIM INFOTECH PVT. LTD. Team Lead

March 04 to Sep' 05 Primus Software Solution Pvt. Ltd.

Development

Aug'03 to Feb. '04 Wipro InfoTech Team Lead (Customer Support

Eng.)

April 00 to Feb. '03 AKIKO INFOTECH System Administrator

Key Strengths across Assignments & Notable Contribution.

At Quest Retail Pvt. LTd. (The Bodyshop India).

Heading complete IT Setup:

1. Done successfully Integration/ Implementation of two different

technology system ( TPPOSPRO and SAP IS RETAIL). It include end to end

all transaction integration with SAP IS retail to POS Application

(TPOSPRO)

2. After implementation of project Managed smoothness of each and every

process (streamline of Project).

3. Managing Data centre that located in HO premises.

4. Implemented IT Security i.e. CCTV Camera and Attendance Machine all

across the India in all retail store and same is managing from HO online.

5. Implemented Batch management system.

6. Implemented IT security policies.

7. Handling IT service provider vendor like (SAP Support Partner, POS

Application, IT Security /infrastructure vendor etc.)

8. Managing complete IT budgeting.

9. IT team management.

10. Providing IT Support to near about 100 running store with brand "The

Bodyshop" and " The Kiehls".

11. Implemented Auto Replenishment process.

12. HR S/W implementation is under process.

13. In SAP IS Retail Module handled different sub Module:

. Master Data Management (Article, Vendor, Customer, Site Master

Etc.)

. Pricing Management.

. Promotion Management.

. Merchandise Management.

. PO management.

. POSDM.

. Retail MAP.

. Inventory Management.

. Auto Replenishment Management.

. Assortment and Listing Management.

. Merchandise Requirements Planning and Purchasing Distribution.

. Sales Order Management.

. SAP Retail store Connectivity.

. POS Inbound & POS Outbound Management.

. IDOC Management.

Notable contributions

At H & B Stores LTd. (A GROUP OF DABUR INDIA LTD.).

Heading SAP IS Project Implementation:

1. Managed SAP Retail project Implementation (that involves discussion/

finalization of scope of work with different stack holder, preparation

of BBP for Final sign off). Follow up complete ASAP mythology for

implementing the Project.

2. Handled team of Master Database (in terms of creation, modification,

Blocking & Deletion) Article Master, Vendor Master, Store's Master,

Replenishment.

3. Handled the team of technical support of different module (like MM,

SD, WM, BI, POSDM and FICO)

4. Handled Physical Inventory Management process through HHT (Hand Held

Terminal Device) Technology with customization of SAP Program.

5. Daily routine activity in SAP Master Data in terms of Merchandise

category change, new brand creation, blocking, unblocking article for

purchase as well as sale & updating Replenishment data into Master

Data etc.

6. Configuring Promotion for the company & maintaining NPP & MRP in SAP

on request of merchandiser Operation.

7. Managed IT service provider vendor (Accenture & other service provider

vendor).

8. Managing SAP support Team that provide support to business in terms of

different SAP module related problem as well as POS related issues.

9. Handled & managed Price & Promotion related issues.

10. Arrange to Implement new requirement from Business into SAP in terms

of customize report that help business to run smoothly as well as give

help to management to take right decision.

11. Also Implemented new process for B2B business means bulk/ mass selling

to direct customer. That involves to customization in existing process

enabled making sales order creation with negotiated Price, as per

state tax category and mapped separate master data for that business.

12. Currently H& B has 50 running store with Brand Name "NEW U about you"

Health & Beauty Product.

13. Managed & Coordinated of Infrastructure & Network security Team.

14. Handled Project of Customer Loyalty program for H&B store.

BUSINESS-IT

Handling additional responsibility of Business IT. In which I coordinate

with different department Like Category, marketing, Operations & Finance

for smooth business. Find new requirement in the form of IT that helps to

growth the business. Ensure smoothness IT supports to business.

At Reliance Retail Ltd.

SAP Application Project:

1. Actively participation of SAP Project implementation for Retail

Business.

2. Participation in integration of SAP with Retalix POS Application.

3. Handled a team of 10 People in Application Rollout for the Project of

Reliance Fresh stores /Speciality stores /Mini Hyper/Hyper/CC

(Collection Centre)/DC (Distribution Centre) etc.

4. Handled team of 20 people (10 people for SAP support as well as 10

people in Helpdesk Team) that run 16X7 as per Retail business timing.

That team registered/mapped each and every IT issue/call that comes

cross Delhi/NCR Region in the Call register S/w.

5. After that segregation of call as per the category to allot different

team for further course of action.

6. Managed Team for the work of Data Cleaning Activity (dummy master data

that come along with the Retalix server and POS Machine)

7. Coordination for proper new store's master data with different Central

team like App rollout, Tibco team, POS integration team.

8. After master Data has pushed then start scanning the product and find

the Price errors and Promotion Error same has to rectify by my team or

me.

9. After that store launch successfully.

10. After launching we will give Application support in the form of price

promotion error as well as SAP & Retalix related problems.

11. We have successfully Rollout more than 125 Fresh stores in Delhi/NCR &

Haryana.

We have Successfully Rollout 4 Speciality Store and 2 CDIT store and 2

Hyper & many more in pipeline to launch.

Application as well as Infra Support:

1 Handling a team of 15 people in Helpdesk and 15 people in Field

support to provide support for Application as well as Infra for all

formats Fresh/Hyper/Speciality/Mini Hyper and more in region of Delhi/NCR

& Haryana.

2 Also co-ordinate with business and provide IT process for smooth

business.

BUSINESS-IT

Handling additional responsibility of Business IT. In which I coordinate

with different department Like Category, marketing & NSO for smooth

business. Find new requirement in the form IT that helps to growth the

business. Ensure smoothness IT supports to business.

Application Development (Team Lead) At Maxim InfoTech Pvt. Ltd.

1. Client interaction for system study, requirements gathering and

analysis.

2. Designing & Development and Coding

2. Design and development of the workflow diagrams. System design and

creation of algorithms.

2. Involve in application development as well as Unit, Integration and

System Testing.

2. Debug and troubleshoot the application.

2. Manage smooth implementation and testing of the application at client

location.

3. Managing Team of 10 people that involvement in Application Development

8. Interacting with customer for smooth implementation of APPLICATION.

8. Arranging training to Employee about newly developed Application for

customer.

Service Operations (Customer support - Team lead)

1. Handling complaints relating to warranty and quality standards.

2 Collecting & collating data on repeat jobs/ other specific complaints

& discuss the same with the 3 manufacturing team for counter measures.

4 Finalising annual maintenance contracts with the clients

5 Interacting with customers for solving their technical problems

At Primus Software Solution Pvt. Ltd.

1. Programming in visual basic with SQL Server. Coordinating with client

and if S/W has bugs then remove it at client site.

2. Played great role in our team, it size 4 members. Dealing our company

with Domestic Project.

At Wipro Infotech

Key Projects Handled:

1.Standard Chartered Bank

Details: Lead Team of 10 Engineers the Installation and configuring of

client side workstation (Standard Built Windows 2000

Professional and CT-Dos client (OS/2 Client)) and server (Windows2000

Server (SCP gateway) and OS/2 Wrap Server).

1. Installation and configuration of printer (HP LaserJet 2200-Network

printer).

1. Installation and Configuration of Fax (Cannon).

1. Managed the Lease line, ISDN and Telephone line.

1. Testing the connectivity & managing the complete IT infrastructure in

the branch including its configuration, maintenance, managing and

troubleshooting.

2. Symantec Rollout (Wipro Infotech)

Duration: 3 Months Team Size: 10

Details: Executed the installation of Symantec Anti virus, EHR Plugging

(bank S/w), Radia Client and managing administrative activity.

Certification

MCP: Microsoft Certified Product Specialist

a) SQL Server 6.5, (b) Visual Basic (5.0)

Academic & Professional Background

1995 10+2 Education Govt. School Delhi(CBSE Board)

1998 GNIIT (Three Years Software Diploma) NIIT.

1998 B.Com (pass) Delhi University.

2000 CIC (Certificate in Computer) IGNOU (Delhi)

2004 PGDCA, AGDCA IGNOU (Delhi)

2005 MCA (Master of Computer Application) IGNOU (Delhi)

2010 Taken Training of SAP IS Retail Module. Blue-chip

Technology (Munirika, Delhi)

IT Skills

Technical

Operating System : MS-DOS, UNIX, OS/2 Wrap Server, CT-DOS client, all

version of Microsoft Window operating systems.

Languages : Java, C,C++,VC++,Visual Basic, COBOL, FoxPro,.Net

Technology

On Training : C# and ASP.NET (VB.Net)

RDBMS/DBMS : MS SQL, Sybase, Oracle, MS Access.

Package : MS Office (97) & MS Office

(2000), PhotoShop (5.5, 6.0).

Mailing Software : : Microsoft Exchange Server 5.5, Lotus Note

(5.0) & Microsoft Outlook Express.

Scripting Language : JavaScript and VBScript

Mark-up Language : HTML, XML.

Retail Software : Retalix (S/W mainly used in Retail

Business), SAP Triversity Retail Front-End Software

and TPPOSPRO (A Retail S/w),having knowledge of

Polaris retail S/w and LS Retail S/w.

Team Size at Reliance: 30 Engineer

Business Process

: SAP-MDM.

Having knowledge of SAP Net weaver MDM S/W.

SAP Implementation: Three (3)

Life Cycle

Team Size at H&B Store: 10 Members.

Team Size at Quest Retail: 15

Academic Projects

At IGNOU

1. Sale Processing Application (SAP)

Client : Primus Software Pvt Ltd

Duration : 6 Months

Platform : VB, MS SQL Server, Windows 98/ NT & 2000

Details : The scope of the project is to develop an application

Tailored for a specific client into trading Business to

facilitate smooth functioning.

AT NIIT

1. Airways System

Client : Internal

Duration : 3 Months Team Size : 2

Platform : VC ++, MS Access

Details : It is an Airline Reservation System Software for booking the

tickets for the passengers on the as per the availability of

the seats & generate the report on the same.

2. Employee Performance

Client : Internal

Duration : 3 Months Team Size : 2

Platform : VB, SQL Server

Details : The scope of the project is to calculate the Employee

Performance on the basis of set criteria on which employee

handles his work before the time then we give rank Number and if

any employee done his work delay from time give

Date of birth: 27th September'1975

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