Reynoldsburg OH. *****
I DOWU O. ALAB I 646-***-****
************@***.***
SUMMARY
I am an experience professional manager with the ability to accomplish projects on a timely manner.
Goal-oriented with strong leadership capabilities, Organized, highly motivated, and detail-oriented
problem solver with the ability to work in unison with fellow coworkers in all areas and
departments
SKILLS / EXPERIENCE
Top quality customer Outstanding interpersonal Work well on a team
service skills
Excellent attendance Word, Excel and Supervise / train team
PowerPoint
Take pride in a job well Always met goals Exceptional fast learner
done
Requires little or no Excellent organization Multi task and trustworthy
supervision skills
Self motivated / dependable Procedure and Safety Flexible/adaptable and
conscious scheduling
WORK HISTORY
MANAGER 11 2009 - 2013
JP MORGAN CHASE BANK, WESTERVILLE OH
Managing of more than 25 non-exempt staff, production associates.
Identifying training/production opportunities to ensure staff members are meeting/exceeding
throughput targets and full understanding of all machines/equipment and materials used.
Knowledge of audit requirements, security and completed administrative functions accurately.
Manage PMC adequately, completed monthly reviews, time sheets and production logs timely.
UNIT SPECIALIST 2004 - 2009
JP MORGAN CHASE BANK, WESTERVILLE OH
Participated fully in Bank One conversion of millions of customer’s credit cards to Chase Credit
card and distributing workflow to various machines, associates and evaluated daily volumes.
Assisted the Department Manager in insuring work is prioritized, produced, balanced and mailed
within defined standards and represented the manager in various meetings.
CASE MANAGER 1999 - 2004
HUMAN RESOURCES ADMINISTRATION, BRONX NEW YORK
Conducted home/field visits as required within prescribed deadlines and assesses
homecare/homemaking needs and makes appropriate referrals as needed.
Explained HRA process to clients, describes available services and clients responsibilities.
Takes all appropriate actions to stabilize cases/resolve problems within prescribed deadlines.
Maintained appropriate case files and records, prepares weekly and monthly reports and conducted
assessment and career development for clients.
EDUCATION / TRAINING
Accounting ONDO STATE UNIVERSITY, Nigeria Bachelor’s Degree
HRA Orientation FORDHAM UNIVERSITY, Bronx, New York Certificate
Leadership, Motivation & REDEEMERS LEADERSHIP INSTITUTE Certificate
Team Building