Admin/Clerical - Banking

Aaron Brown

**** ***** ****** ? LOS ANGELES, CA 90043 ? 323-***-**** ?

**********@*******.***

Branch Manager / Teller

Optimistic Branch Manager with vast experience in banking, customer

service, warehousing, business strategy and policy, financial decision-

making, and cost saving tactics. Innovative and conscientious, comfortable

in managerial and customer service roles. Efficient team leader with

superb interpersonal skills and ability to network with customers and

provide information in response to inquiries about products and services

and to handle and resolve complaints. Exemplary speaking and writing

skills. Proficient in Microsoft Word, Excel, PowerPoint, Access, Outlook

and Mac OS10.

Relevant Experience

TELLER/MERCHANT TELLER

ASSISTED MEMBERS WITH A VAST ARRAY OF QUESTIONS AND INQUIRIES.

Developed communication strategies and tactics to increase assets and

profitability; reviewed and discussed strategy in weekly meetings with

peers and superiors.

Devised and implemented innovative marketing principles and promotional

sales events to further support financial growth.

Determined computer software or hardware needed to set up or alter system.

Assisted walk-in members with daily branch banking needs.

Opened and closed personal and business accounts.

Performed daily balancing of ATM and personal register.

Maintained member accounts and corrected errors per reporting.

Completed Mystery Shop 100% twice.

Cashed checks and paid out money after verifying that signatures are

correct, that written and numerical amounts agree, and that accounts had

sufficient funds.

Received checks and cash for deposit, verified amounts, and checked

accuracy of deposit slips.

Entered customers' transactions into computers to record transactions and

issued computer-generated receipts.

Balanced currency, coin, and checks in cash drawers at ends of shifts, and

calculated daily transactions using computers, calculators, or adding

machines.

Examined checks for endorsements and to verify other information such as

dates, bank names, identification of the persons receiving payments and the

legality of the documents.

Counted currency, coins, and checks received, by hand or using currency-

counting machine, to prepare for deposit or shipment to branch banks or the

Federal Reserve Bank.

Ordered a supply of cash to meet daily needs.

Received and counted daily inventories of cash, drafts, and travelers'

checks.

Prepared and verified cashier's checks.

Sorted and filed deposit slips and checks.

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Professional Experience (Continued)

The Ice Cream Truck Stop 2010 - 2011

CO-OWNER AND OPERATOR LOS ANGELES, CA

XCEED FINANCIAL CREDIT UNION 2009-2010

Information Systems Specialist El Segundo, CA

Los Angeles Federal Credit Union 2008 - 2009

Temporary Teller Gardena, CA

American Honda Auto Parts 2007 - 2008

Picker / Puller Torrance, CA

Vision Express / Wrag Time 2005 - 2006

Seasonal Biller Huntington Park, CA

First Federal Bank of Santa Monica 2004 - 2005

Merchant Teller Santa Monica, CA

Walgreens 2003 - 2004

Warehousing & Graveyard Register Sacramento, CA

Jamba Juice 2002 - 2003

Preparer Sacramento, CA

Bank of America 2001 - 2002

Teller Sacramento, CA

Education

BACHELOR OF SCIENCE IN BUSINESS MANAGEMENT - UNIVERSITY OF PHOENIX, CULVER

CITY, CA 2011

Academic Projects:

Analyzed business processes to identify challenges and created solutions

through the use of database and communication software.

Performed detailed documentation of business and system requirements,

process flows, and data models.

Evaluated existing technologies and business processes.

Prepared graphs, charts and analyzed documents.

Created Business Plan; documented and presented plan to students and

faculty; earned an "A" on the project and in the course.

Volunteer Work / License

VOLUNTEER COACH, VAN NESS RECREATION CENTER, LOS ANGELES, CA ACTIVE

Security Guard License, Department of Consumer Affairs Guard Registration,

Los Angeles, CA Active

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