Engineer Network

Ronald Manarang

OBJECTIVE

TO OBTAIN A POSITION IN TECHNICAL DEPARTMENT AS AN IT MANAGER, NETWORK ENGINEER OR SYSTEMS ENGINEER.

EMPLOYMENT EXPERIENCE

Network Administrator (3rd Level)

*/**** – Current, HBO Latin America LLC, Sunrise, FL

Network Administrator in a data center style operation highly responsible for supporting and maintaining company's LAN/WAN infrastructure systems such as: 30+ HP ProCurve layer 3 switches, Brocade switches, Cisco routers and firewall, Nimbra (WAN Broadcast routers), VPN access, 350 computers and laptops, 600 Broadcast Servers, HP Wireless Network, multiple rack servers, IBM SAN, fibre channels, copper, fiber, & OC192 connections for 5 network sites, and Windows & Linux (RedHat) Server, Windows OS (XP & Windows 7), Fedora & Ubuntu.

Responsible for the installation, layout, and maintenance of all LAN and WAN network components (software and hardware) plan, design, analyze, and provide technical support for data communications network and group of networks;

Conduct research and evaluation of network technology and recommend purchases of network equipment;

Consult with users and evaluate requirements, recommend designs, provide cost analyses, plan projects, and coordinate tasks for installation of data networks;

Analyze and resolve technical problems for established LAN or WAN networks;

Plan, test, recommend, install and configure local area and or wide area networks, file server and workstation hardware and software;

Provide network documentation & Visio layout, training, and guidance to computing system clients and programmers;

Serve as technical specialist in network problems and emergencies within (but not limited to) the Broadcast department;

Troubleshoot and resolve systems and network production problems;

Conduct technical research on network upgrades and components to determine feasibility, cost, time required, and compatibility with current system;

Recommend network solutions for short-, medium-, and long-range LAN or WAN network projects;

Install, configure and maintain LAN and WAN network components;

Determine plan layout for new hardware or modifications to existing layout;

Install, upgrade, and configure network printing, directory structures, user access, security, software, and file services;

Establish user profiles, user environments, directories, and security for networks being installed;

Work as a team member with other technical staff to ensure connectivity and compatibility between network and broadcast systems;

Work with vendors to resolve complex network problems;

Maintain confidentiality with regard to the information being processed, stored or accessed by the network; and

Document network problems and resolutions for future reference.

Network/Systems Manager

3/2007 – 5/2012 Caribbean Property Group, West Palm Beach, FL

Network Engineer and systems administrator managerial role in a commercial and property management industry reporting directly to CEO.

Highly responsible for solely supporting and maintaining company's LAN/WAN Infrastructure systems such as: 150 Dell laptops and computers, 20 Dell Servers, BlackBerry and Windows Servers, 8 Cisco Routers, 8 Cisco PIX Firewall, 6 Cisco ASA, VPN Users, DS3 Line, 5 T1 Lines, 10 DSL, 20 HP ProCurve Switches, Data Center with 24U racks, 1 InterTel IP phone system, 30 Inter-tel IP Phones, 36 Toshiba IP Phones, Microsoft Licensing (Office, Server, OS etc), 5 branch to branch VPN, 50 VPN Clients, and 30 major active printers.

Installed and maintained routers, remote access servers, domain servers, security firewalls, application and device servers and Internet or Intranet devices and connections;

Configured, monitored, and maintained anti-virus programs to insure network and systems integrity;

Add and delete users as required on network servers and applications in the Active Directory environment;

Developed, maintained and updated a library of tech documentation;

Performed advanced diagnostics and maintenance on network devices, servers, and desktop devices when additional expertise’s required;

Thorough hands on troubleshooting of current PC operating systems (Windows NT, 2000, XP & Vista), hardware configurations, memory configuration techniques, and peripheral hardware and software;

Configured monitored and optimized LAN/WAN devices and printers for optimal performance, maximum availability, minimal maintenance, and reasonable costs;

Performed preventative and fault isolation maintenance on the LAN, Wireless and WAN;

Monitored other branches network environment and data center;

Troubleshoot wide area and local area network performance issues;

Responsible for event notification acknowledgement, correlation, and notification to affected issues in a rapid manner;

Responsible for troubleshooting complex network issue from Layer 1 through Layer 3 technical issues in a fast pace environment;

Responsible for the 24-hour/7-day operations of company's data networking and telecommunications support;

Monitored system performance, make recommendations to improve and implement system wide changes to enhance overall system proficiency;

Developed LAN/WAN, software and hardware system plans to ensure that the network, applications and hardware configuration corresponds to the company’s plans for future expansion;

Assisted with contractual management responsibilities, requests for proposals, vendor selection, and contract;

Keep up-to-date on new developments in your field and be a technical lead and resource to mentor others;

Evaluated software, hardware and services for patches and upgrades;

Managed and took ownership for network, software and equipment inventory;

Managed and supported the IT vendors providing outsourced services to the company;

Created and maintained a disaster recovery & business continuity plan;

Managed and organized the data center relocation, configuration and set-up; and

Coordinated with external phone engineers to integrate voice, data and video applications on the local and wide area networks.

Senior Network/Systems Engineer (3rd Level)

8/2005 – 3/2007 MacNeill Group Inc, Sunrise, FL

Network engineer and acting in a managerial role in a commercial and property insurance field reporting directly to the VP of Technology and CXO.

Highly responsible for solely supporting and maintaining company's LAN/WAN Infrastructure systems such as: 550 Dell laptops and computers, 60 Proliant HP Servers from MSA, DL360 to DL380, 8 Cisco Routers, 7 Cisco PIX Firewall, 1 Cisco ASA, 1 DS3, 8 T1 Lines, 2 DSL, 60 HP Procurve Switches, 1 Data Center with 4 racks, 2 Proxim Wireless Bridges, 8 Inter-Tel PBX Cabinets, 260 Inter-tel Phones, 36 Inter-tel IP Phones, Microsoft Licensing (Office, Server, OS etc), 20 branch to branch VPN, 80 VPN Clients, 2 Disaster Recovery Vehicles and 10 major active printers.

Installs and maintains routers, remote access servers, domain servers, security firewalls, application and device servers and Internet or Intranet devices and connections;

Configures, monitors, and maintains anti-virus programs to insure network and systems integrity;

Add and delete users as required on network servers and applications;

Develop, maintain and update a library of technical documentation;

Performs advanced diagnostics and maintenance on desktop devices when additional expertise’s required;

Thorough hands on troubleshooting of current PC operating systems (Windows NT, Windows 2000, and Windows XP), hardware configurations, memory configuration techniques, and peripheral hardware and software;

Configures monitors and optimizes LAN/WAN devices and printers for optimal performance, maximum availability, minimal maintenance, and reasonable costs;

Performs preventative and fault isolation maintenance on the LAN, Wireless and WAN;

Monitor all branch network environment and data center;

Troubleshoot WAN and LAN network performance issues;

Responsible for event notification acknowledgement, correlation, and notification to affected issues in a rapid manner;

Responsible for troubleshooting complex Layer 1 through Layer 3 technical issues;

Responsible for the 24-hour/7-day operations of company's data networking and telecommunications support;

Monitor system performance, make recommendations to improve and implement system wide changes to enhance overall system proficiency;

Develops LAN/WAN, software and hardware system plans to ensure that the network, applications and hardware configuration corresponds to the company’s plans for future expansion;

Assists with contractual management responsibilities, requests for proposals, vendor selection, and contract;

Assists in the training of other IT personnel to improve their technical skills;

Lead and conduct system integration and roll out; manage and oversee remote members of the IT team;

Implements improvements to the IT infrastructure on an ongoing basis to ensure system efficiencies;

Keep up-to-date on new developments in your field and be a technical lead and resource to mentor others;

Provides computer consulting as needed to users throughout the company;

Evaluates software, hardware and services for patches and upgrades;

Manages and takes ownership for network, software and equipment inventory;

Manages and supports the IT vendors providing outsourced services to the company;

Create and maintain a disaster recovery & business continuity plan;

Managed and organized the data center relocation and set-up to a different state;

Coordinate with external Telecommunications Engineers to integrate voice, data and video applications on the local and wide area networks;

Performs basic and advance telephones and IP phones maintenance such as add, delete, install and configuration; and

Active member of planning and implementation of Voice Over IP technology solution.

Systems Manager

3/2000 - 4/2005 All American Semiconductor, Miami, FL

Manage, configure, monitor, and troubleshoot computer systems such as servers, desktops, and laptops and other devices in a local and wide area network enterprise environment;

Migrate all Windows NT, 98 and 2000 computers and servers to Microsoft 2003 Standard system base. Upgraded all system to Microsoft Office 2003, latest Service Packs and other important critical software updates;

Resolve multiple issues with the SMS Server, Exchange Server, SQL Server, Proxy Server, DHCP, NT Servers, IIS Server, Back Up Server and other beta servers;

Perform advanced troubleshooting and independently solve complex network problems in a large scale LAN and WAN TCP/IP network;

Server level support and training, creation of user accounts, creation of file shares modifying security on file shares training with other system managers;

Maintain and document inventory control of all equipment such as PC's, laptops, LAN/WAN equipment and other devices;

Maintenance of users accounts in NT and Exchange from addition to deletion of the account;

Provide high technical assistance to Windows XP, 2000, NT and 98 users by telephone, at-desk, and advanced problem solving assistance for technical staff and users;

Perform upgrade of all software such as Office, Windows, Virus Protection, Internet Explorer, Systems Management software and other specialized software;

Coordinate local and wide area computer network activities including account maintenance, troubleshooting, end-user support and coordination of services in a team-oriented environment;

Perform initial installation and subsequent upgrades, equipment configuration, and equipment testing services for network hardware, software, and peripherals;

Perform in critical projects such as developing and supporting proprietary software, future network domain;

Performed and assisted in many disaster recovery strategy such as; recommendation for disaster recovery & business continuity, techniques and pre and post planning instructions and documentations; and

Assist in planning, configuration and installation of any new or upgrade equipment on the network to include personal computers, file serves, print servers, switches, applications specific servers, and minor network cabling.

Systems Engineer

7/1999 - 3/2000 MORTGAGE.COM INC., Sunrise, FL

Highly recognized E-commerce mortgage company responsible for multiple systems issues;

Performed migration, many installation and upgrade during the relocation to the new facility;

Assisted Network and other systems administrator for network environment issues and troubleshooting;

Performed conversion from Windows 95 and 98 to Windows NT utilizing ghost and SMS;

Traveled to other branch location in order to resolve multiple network and systems issue, configured other branches to access main system and deployment of servers, PC, laptop, printers, and other devices needed to function in the WAN environment;

Performed and assisted in many disaster strategy such as; recommendation for recovery, techniques for pre and post planning instructions and documentations;

Assisted in disaster recovery & business continuity scenarios such as power failures, storms, hurricanes and other natural causes;

Resolved issues regarding the NT and Exchange Server from adding, deleting and maintenance of users account;

Performed in critical projects such as developing and supporting a new helpdesk and proprietary software;

Performed configuration, monitoring, and troubleshooting computer systems in a networked enterprise environment;

Trained and supervised new engineers regarding the company's system and protocol;

Maintained and documented inventory control of all equipment such as PC's, laptops, LAN/WAN equipment and other devices;

Coordinated moves of departments and ensure systems (voice and data) are functional during the new installations and/or relocations;

Responsible for assisting other engineers in server system management and system programming in the enterprise's computer including system configuration, troubleshooting, security, resource monitoring, and the installation and development of specialized programs;

Installed new PC's, obtained and configured official network names, IP address protocol and numbers as needed;

Performed initial installation and subsequent upgrades, equipment configuration, and equipment testing services for network hardware, software, and peripherals; and

Assisted in managing and supervising the operation of the data communications networks and local on-line (CITRIX) network.

Systems Support Specialist

5/1999 - 7/1999 Broward Sheriff's Office, Ft. Lauderdale, FL

Primarily responsible for high priority law enforcement central technical support group;

Provided timely systems resolutions to end users to ensure minimal downtime;

Provided expedient, courteous and professional expertise to resolve technical problems while maintaining the departmental guidelines;

Assisted remote users via phone for any technical, connectivity and software issues;

Maintained and documented inventory control of all equipments such as computers, laptop, printers and other devices utilized by the end users;

Coordinated conference calls to get appropriate technical support together to resolve critical problems; Assisted local users for any hardware and software problems from desktop to laptop issues;

Configured computer equipments such as repair and upgrade for all users and level; and

Performed maintenance of all user accounts from creation, edit and or deletion.

Systems/Network Engineer (2nd Level)

10/1998 - 4/1999 Avnet Incorporated, Hauppauge, NY

Provided technical assistance to 400+ users on a Windows NT and Windows 95 and 98 environment via telephone, at-desk, and off-site visits and advanced problem solving assistance for technical staff and users;

Performed a variety of support activities including network server and operating system maintenance, LAN wiring and purchase recommendations;

Visited multiple off-site offices to perform routine network maintenance such as tape back-up and restorations, network user additions, changes, deletions, server maintenance, disk space management, and network operation system upgrades and patches;

Performed initial installation and subsequent upgrades, equipment configuration, and equipment testing services for network hardware, software, and peripherals such as printers, scanners, cameras, switching hubs, UPS, etc.;

Installed new PC/LAN hardware and software, obtain and configure official network names, IP address and numbers as needed; and

Performed Year 2000 Assessment tests, maintained and troubleshoot hardware and software problems and updated server backup, workstation configuration and PC/LAN documentation.

Help Desk Administrator

7/1998 - 9/1998 Merrill Lynch Incorporated, New York, NY

Primarily responsible for high priority trading systems support;

Provided timely systems resolutions to 30,000 end users to ensure minimal downtime;

Provided expedient, courteous and professional expertise to resolve technical problems while maintaining the departmental guidelines;

Coordinated conference calls to acquire appropriate technical support together to resolve critical problems; and

Proactively measured chronic sites to provide solutions to maintain a stable area.

EDUCATION

2013 - Self Study Cisco CCNA Certification

6/2010 - Microsoft 2010 Exchange Server Training Atlanta, GA. Administer & Configuration of Exchange Server

9/2005 - 9/2005 RightFax Training, San Francisco, CA. Training as Certified RightFax Administrator

8/2005 - 8/2005 Inter-Tel, Phoenix, AZ. Phone system training

6/2004 - Microsoft SQL Server Training Fort Lauderdale FL. Administer MS SQL Server

1/2001 - Global Knowledge, Orlando, FL. Systems & Network Certification

7/2001 - HOMNICK SYSTEM, Boca Raton, FL. Windows Server & Workstation Certification

10/2000 - Global Knowledge, New York, NY. Certification Network Essentials – October 2000

2/1997 - The Learning Tree International, New York, NY Certification Network Certified

9/1997 - The Chubb Institute, Parsippany, NJ Certification Systems Support

7/1995 - Borough of Manhattan Community College, New York, NY Computer Science

SKILLS

SOFTWARE & HARDWARE:

• Microsoft Active Directory

• Windows Server 2000, 2003, 2008, O/S Windows 7, XP, Vista

• Microsoft SQL, MS Exchange, SharePoint, Terminal Services, RDP, DNS, DHCP, group policies

• Red Hat (Linux), Fedora & Ubuntu

• AS 400 Back Office Products

• Antivirus Trend Micro, Norton, Symantec, MacAfee, Zonelabs Antivirus

• Patch & update management

• Change configuration control

• Postini eMail filtration

• MRI Intuit Real Estate Software

• IBM, Compaq, Dell and Hewlett Packard, APC, Liebert systems

NETWORK:

• Cat 5&6 Cabling & Fiber

• Cisco Firewall/ASA & Cisco Routers

• Computers, Laptops, and Servers

• HP ProCurve Switches

• Inter-Tel Phone System, Mitel

• Cisco IP Phones

• Network Devices Hubs, router, switches

• Proxim Wireless Equipment

• Solarwinds, Nagios, Whats Up Gold Network monitoring

• WAN transports: DS1, DS3, OC3-12, Metro ethernet, SONETRing, Frame Relay, WIFI

• OSPF, VLANs, NTP, VTP, etherchannel, access-lists, router lockdown procedures

• VPNs, IPSec, SSL, IDS/IPS, NAT/PAT

• Cisco ASDM, SDM, PDM & IOS

• DNS, DHCP, SNMP, SMTP, VLAN, Spanning Tree, MSTP

• Network sniffers & spectrum analyzer

• Network Security scanning

• Network Performance Monitoring

• Websense computer and end user management for Internet Filtration and systems lockdown

SERVER:

• Microsoft Exchange 2003 & 2010, MS SQL,MS File, MS Terminal Servers

• Blackberry and Blackberry Enterprise Server

• Facsys & RightFax Server

• SMS 2003 Server

• CA Arcserve Backup Server

• Citrix Server

Understanding of networking concepts, including Layer 2 / Layer 3 forwarding, firewalls, Quality of Service, L3-7 switching

Strong knowledge of networking fundamentals, router and switch configuration, IP Planning and scheme

Network Security technologies including Cisco PIX and ASA firewalls

Knowledge of TCP/IP, NAT, various routing protocols, STP, DSR, NPATH, VRRP, VRRP-E HSRP

Experience working in large load balanced environments

Hardware Load Balancing technologies from Cisco

Experience in operating and troubleshooting data networks

Experience with network tools and functions such as tcpdump, Wireshark (ethereal), ntop, netflow, sflow, ACLs, policy routing

Experience with Cisco and HP Networks

Experience with HP ProCurve L2-L3 Switches

Understanding of various network architectures and hardware

PERSONAL SKILLS

• Highly motivated with extreme level of organizational, communication and work skills with over fifteen (15) years of technical and management experience;

• Performed advanced troubleshooting and independently (also with other IT Staff and department) solved complex software, local and wide area network issues in a timely manner;

• Extensive experience in many Microsoft Software from operating system to the application software;

• Designed, configured and implemented network systems for small and major business usage;

• Able to manage and recruit employees during certain projects from networking, software, office rollout and construction;

• Construct, deploy servers, network devices and workstations with a functioning operating system quickly and efficiently with minimal or no assistance;

• Strong analytical, communication and organizational skills & interact effectively with wide range of users such as executives, engineers, sales, vendors and peers;

• Strong service orientation, and an understanding of the importance of developing effective working relationships with users and other IT personnel;

• Ability to work well as part of a team on ensuring process & procedures;

• Ability to solve problems, and the ability to multi-task effectively under pressure on technical projects;

• Proven track-record in managing and troubleshooting networks LAN/WAN), VPN's and firewall solutions;

• Demonstrate ability to manage, plan and implement projects on time and on budget;

• Handle multiple assignments concurrently, manage and negotiate workload;

• Ability to monitor work load to ensure availability in a 24x7 schedule and able design workable solutions to problems in a timely manner;

• Ability to determine and placement of potential candidate and acts as a role model to other IT engineers and mentor on technical issues; and

• Excellent ability to determine root causes of technical issues and implement effective solutions.

Contact this candidate