Manager Health
Resume:
WENDY J JONES
**** ****** ****** *******, ** ****3
***********@*****.*** 513-***-****
EPIC CONSULTANT
Highly spirited and knowledgeable instructor with 15 years of broad leadership experience, most
recently credentialing in EPIC OpTime, Anesthesia, Inpatient (ClinDoc/Orders), and Stork for
major hospital systems. Thorough and patient end-user trainer with a natural ability to connect
with large and small classes and to adjust to the varying learning styles of those end-users.
Confident enough to be entrusted with vast responsibility under minimal direction, yet
committed to serving associates and employers with humility, civility and respect.
PROFESSIONAL EXPERIENCE
EPIC CREDENTIALED TRAINER AND GO-LIVE CONSULTANT
NORTON HEALTHCARE (Louisville) UC HEALTH (Cincinnati)
•
Conduct Epic classroom trainings for up to 25 end users at a time, including the
administration of a proficiency assessment and class evaluation at the end of each session;
Assist with curriculum development by modifying and creating lesson plans, training aides
and tip sheets that adhere to facility’s unique workflows;
Provide shoulder-to-shoulder support to surgeons, anesthesiologists, physicians and RNs for
using live program before and after implementation.
Train other go-live consultants on OpTime and Anesthesia modules so they could better
assist the surgeons and anesthesiologists during the go-lives.
SUPERVISOR, SOCIAL SECURITY OUTREACH PROJECT
WELCOME HOUSE OF NORTHERN KENTUCKY, 2009 to 2012, Covington, KY
• Managed a team of attorneys, law students and case managers in assisting hundreds of
individuals suffering from mental and/or physical disabilities in filing for S.S.D.I./S.S.I.
benefits;
• Became a Trainer for the nationally-recognized Stepping Stones to Recovery program and
trained over 100 social service workers on effectively applying for benefits for their
clients;
• Exceeded the national average for approvals by achieving a 78% approval rating through
demonstrated attention to detail;
Jones, Wendy
Pg. 2 of 3
• Used collaboration and advocacy to expedite claims, achieving an 89-day average for
approvals on initial decision;
• Streamlined office procedures to effectively manage files and reporting requirements,
including proficient use of Microsoft Word, Excel, Outlook and PowerPoint.
SENIOR CASE LAW EDITOR (HOME-BASED)
LEXISNEXIS, 2001 to 2010, Dayton, OH
• Created quality case law summaries and annotations from judicial opinions in LEXIS
database;
• Exhibited excellent analysis and writing skills by rapidly identifying rules of law and
developing thorough, accurate and concise summaries that consistently received internal
auditing scores of 99% or above;
• Demonstrated a high degree of discipline and independence by meeting or exceeding
production quotas while working independently from home;
• Trained my fellow editors on work procedures and supervised my team in my manager's
absence.
•
EDUCATION
UNIVERSITY OF CINCINNATI COLLEGE OF LAW, Cincinnati, OH
• J.D., 1998
• Dean's Honors List - 4 semesters
• Best Overall Score - UC Moot Court
• Best Brief - UC Moot Court Competition
• Moot Court
• Merit Scholar
•
XAVIER UNIVERSITY, Cincinnati, OH
• B.S., Criminal Justice, 1994
• Magna Cum Laude
ADMISSIONS & CERTIFICATIONS
ADMITTED TO PRACTICE OF LAW
• State of Ohio, 1998
• United States District Court, Southern District of Ohio, 2004
•
CERTIFICATES OF COMPLETION
• EPIC Credentialing in Stork, Inpatient (ClinDoc/Orders), and OpTime/Anesthesia, 2012
• S.O.A.R. Train-The-Trainer, 2009
Jones, Wendy
Pg. 3 of 3
PROFESSIONAL REFERENCES
CHRISTEN BROWNE
Epic Certified Principal Trainer, UC HEALTH
*******@*******.***
EVELYN SANDEFUR
Epic Certified Principal Trainer, NORTON HEALTHCARE
*********@****************.***
KEN KEYES
Training manager, UC HEALTH
***.*****@********.***
PEER REFERENCES
JULIA MONETTE
Epic Credentialed Trainer, UC HEALTH & NORTON HEALTHCARE
**********@*******.***
LAURA BRUNTON
Epic Credentialed Trainer, UC HEALTH & NORTON HEALTHCARE
*****.*******@*****.***
LAURA FLANAGAN
Epic Credentialed Trainer, UC HEALTH & NORTON HEALTHCARE
*****.********@********.***
Contact this candidate