Customer Service Sales

Jenae N. Gwin

***** **** *** ? Morgan Hill, CA **037

209-***-**** ? *********@*****.***

OBJECTIVE

To apply my exemplary communication skills and passion for

people as a part of your company in a fast paced and

rewarding environment, connecting people with new

opportunities.

SKILL HIGHLIGHTS

Able to operate Microsoft Office Word, Excel and PowerPoint

Excellent, proven, and experienced communication and customer

service talent

Multi-task effectively, Cash-handling experience

Organizational and problem solving skills

Detail oriented while working quickly and efficiently

Innate and experienced leader as an outstanding team player

EDUCATION

CALIFORNIA STATE UNIVERSITY, STANISLAUS, TURLOCK, CA

Bachelor of Arts in Communication Studies

Feb 2009 - Dec 2010

MERCED COLLEGE, MERCED, CA Aug 2008 - Dec 2008

MODESTO JUNIIOR COLLEGE, MODESTO, CA Jul 2005 - Apr 2008

PROFESSIONAL EXPERIENCE

HILMAR UNIFIED SCHOOL DISTRICT - Hilmar, CA

Substitute Teacher (6th-12th Grade)

Oct 2010 - March 2013

Follow lesson plans

Manage classroom and discipline students

Engage students

Adhere to school standards, teacher guidelines, and expectations

STARBUCKS - Morgan Hill, CA

Barista

May 2010 - Present

Maintain quality store operations and contribute to store

profitability by following policy, procedures, and

standards

Provide and ensure world class customer service to each and

every customer

Support multiple roles in a fast-paced environment

IN-SHAPE Health Clubs - TURLOCK, CA

Front Desk Associate May 2010 - Aug 2010

? Ensure quality company image and positive user experience by

greeting all current and potential members

? Maintain daily front desk operations by keeping organized and

up-to-date

? Process member cash transactions for retail items and sales of

memberships

RED ROBIN - TURLOCK, CA

Expediter

April 2005 - Dec 2009

Make quick decisions and solve multiple unforeseen problems as

a team player, understanding multiple roles of other

employees

Provide for and serve all guests from the moment they enter the

restaurant until the moment they leave

Assist management in keeping the restaurant stocked and

presentable

Contact this candidate