Customer Service Sales
Resume:
ANDREW R. MARIANO
B-** L-*H, Hardaway Drive, Serra Monte, Filinvest, Cainta, Rizal, Philippines
***.****@*****.***
WORK EXPERIENCE:
HEIGHTS CARGO SERVICES(Non-Operational)
2011-2012
19-A Maliksi Street,Barangay Pinyahan,Quezon City632-***-****
Self – employed
Forwarding services. We deliver and speak with the clients
personally.
UV EXPRESS
Operator
Public Transport Service
2010-2011
7-ELEVEN Convenience Store
184 Tomas Morato corner Scout Castor Street, Brgy., Sacred Heart, Q.C.
Store Manager / Store Operator
November 2004-November 2009
Carry out the majority of store-related tasks, which covers ordering, provision of reports
•
and performance of store duties and responsibilities.
Give service to the customers in a timely and appropriate manner
•
Performs minor troubleshooting on POS-Cash Register, PC and all equipments and
•
machines in the store.
Provides efficient customer service by responding to customer inquiries either over the
•
phone or in person, locating products, merchandise which the customer is looking for and
attending to customer complaints and fulfilling their needs while in the store premises.
Ensures that the store image is maintained and preserved.
•
Observe proper inventory control measures to avoid losses and strictly follows proper
•
cash handling procedures especially when designated as counter person.
Accomplishes inventory related transactions.
•
Ensures that all products are kept in high quality by doing proper food handling &
•
following guidelines on food storage.
Displays products strategically and according to set standards and procedures to optimize
•
the possibility of generating higher sales.
Monitors all equipments are in good working condition and ensures that set temperature
•
standards of all machines are followed.
Assists store personnel and ensure that the company’s standards, policies and procedures
•
are strictly followed.
Performs cashiering, cash counting and cash deposit of sales.
•
Assists designated counter person in bagging merchandise to perpetuate fast and efficient
•
transactions with customer.
Aquaculture(milkfish)
Shareholder(family business)
1999-2003
• Bangus Fry growers in fish ponds and fish pens.
EDUCATIONAL ATTAINMENT:
ELEMENTARY: St. John Cathedral School
Dagupan City
1984-1990
SECONDARY: Dagupan City National High School
1990-1994
TERTIARY: Technological Institute Of The Philippines
Cubao, Q.C.
Electronics and Communications Engineering (BS ECE)
1994(undergraduate)
TRAINING: Meralco Foundation Institute
Basic Electronics
December 9, 2002 – December 23, 2002
PERSONAL DATA:
Date of Birth : October 19, 1977
Place of Birth : Sta. Mesa, Manila
Sex : Male
Citizenship : Filipino
Civil Status : Married
Religion : R. Catholic
I hereby certify that all information given is correct and true.
ANDREW R. MARIANO
Contact this candidate