Quality Assurance Management

CURRICULUM VITAE

ARCHANA SHARMA

MOB NO. : 997******* / 971-***-****

E-Mail : **************@*****.*** / **************@**********.***

CAREER OBJECTIVES

To achieve success with my honest, diligent efforts and result oriented

approach towards my profession and sharpen my professional skill along with

my growth of organization.

Professional Synopsis

A professional with more than 10 years' experience Quality assurance and

Control, Supplier Quality Assurance, New Product Development & Supplier

Development .Well versed with all quality system requirements for ISO TS:

16949, ISO 9001, ISO 14001 and OSHAS 18001 and latest Technologies, SPC,

FMEA, APQP, PPAP, MSA (Linearity, Bias, R&R), POKA-YOKE, 5S, KAIZEN

activities & 7-QC TOOLS. Expertise in Continual Improvement & Cost Saving

Projects. A proven team leader with excellent analytical, Problem solving

& Motivation skills. IRCA Certified Lead auditor for TS/ISO 9001 / ISO

14001 / OSHAS 18001 with experience in auditing.

Carrier overview

< Develops and implements the quality management strategy and plans,

including resources, systems, timescales, financials, to support,

contribute to, and integrate within the organization's annual business

plan and long term strategy. Good experience in Project management and

Auditing.

< Maintain & improve the quality control & assurance systems, achieve &

maintain zero defect compliance of ISO standards besides developing

Quality & Six Sigma culture & effective customer's relations.

< Manage the team of Quality Engineers and Executives to achieve pre-

defined quality targets & oversee workers including supervisors,

inspectors, or laboratory workers engaged in different activities.

< Responsible for audit preparation for internal, external, customer audits

& certification audits from customer, internal quality audits, II party

audits, Layout inspection.

< Function as the Management Representative in compliance with the latest

ISO 9001, 14001 & OHSAS 18001 Standards with the objective of maintaining

the relevant certification of Quality Management System & HSE Management

System, assuring the interface with the Certification bodies.

< To report to Top Management on performance of IMS (Quality management,

Environment management and HSE Management System) and propose need for

improvement.

< Implementing Value adding process steps resulting in overall cost

reduction and improving business performance.

< Control & maintain all Quality Assurance activities at all stages,

Ensuring incoming (Supplier Quality), In process Inspection, Assy

inspection, Preparing Control plans, Work Inst, Process flow Diagram and

Quality Standards, Involve Problem-solving.

< Works with customers' auditors and ensures the execution of corrective

action and compliance with customers' specifications.

< Works with other divisions (USA, FRANCE, CHINA, CUBA, and Brazil) in a

unified effort for the benefit of Company as an organization.

< Benchmarks other divisions and organizations to ensure continuous

improvement based on best practice internally and externally.

< Managing technical personnel and complex activities, potentially in

project management of complex projects.

< Develops Key Operating Indicators (KOIs) in accordance with all relevant

parties.

< Brings together different disciplines as cross-functional teams and

drives the group to plan, formulate and agree to comprehensive quality

procedures.

< Warranty Analysis, control the cost of warranty, In-process defect

analysis, Supplier Quality Assurance, Reliability testing, Design and

Engineering Change, and New product development.

< Handling Customer Complaints & Mapping the customer requirements into the

business process.

< Formulate QA Policies & take initiative across the Business Units.

< Monitor & provide directions for QA related issues of the plants.

< Manage cost of quality & cost of poor quality.

< To ensure plant deliverables in terms of Safety, Quality, Delivery, Cost

and Morale.

< Managing total operations of the plant and responsible for the optimum

turnover of the existing and new operations.

< Lead Capacity enhancement and Productivity improvements projects.

< Managing the Profit centre operations, Costing, budgeting and

statistical analysis.

< Facilitating new product development initiative with key focus on

Quality, Cost & Delivery; developing components in conformance to pre-set

technical specifications.

< Overseeing plant operations encompassing material planning & store,

utility budgeting and other allied functions for accomplishment of

overall business targets.

< Leading and guiding a team of professionals for the optimum utilization

of resources for smooth running of the plant.

< Responsible for planning, scheduling of breakdown and preventive

maintenance of the departments and efficiency & performance of the plant

equipments.

< Maintain the compliance of statutory, regulatory and contractual

requirements of BIS, TS/ ISO 9001, ISO 14001, SA 8000, ISO 50001/EN

16001, ISO 17025, ISO 19011 and other national /international standards

and legislation.

< Change the work culture to improve and enhance the operational efficiency

of the plant.

< Monitor Coordinate, Facilitate and control new projects and product

introductions.

< Introduce best Manufacturing practices and work culture.

< Analyzing the defects and find out the root cause (CAPA), Kaizen, Kanban

and 5 Why Analysis,SWOT analysis.

< Monitor the Supplier Performance in terms of PPM, Conduct the Supplier

Process audit to ensure defect free parts manufacturing through best

manufacturing process & system.

< Suppliers / Vendor Quality Plan implementation and rating.

< Evaluating Vendor quality rating on monthly basis, Conduct vendor

quality audit (VQA) to improve quality at vendor end, Raising QPR to the

respective supplier against the non -Compliance.

< Providing technical guidance to the suppliers, guideline them on

resolving performance bottlenecks / improve vendor rating / PPM.

< Shop floor management by implementing Quality System (TS, 5S, Kaizen, ISO

14001, OHSAS) in the organization and the value chain.

< New product development at vendor end when problem related to customer,

also prepare plan for Audit also.

< Training the workforce for 5S, 7QC Tools, Line Setup, Product Quality,

Process and to develop vendors, SPC, MSA and layout Inspection, & other

quality systems Organize and conduct training's on Quality Tools &

Techniques / Six Sigma related subjects.

< Responsible for product released from customer side to production through

the PPAP & PSW procedures.

< Involve key members of the team in Feasibility Reviews & APQP review

meetings to ensure projects are executed as per time line with respect to

Quality documents, Testing, Training.

< Controlling the divisional quality management system:

* Preparing divisional quality objectives.

* Co-coordinating divisional program on quality improvement.

* Preparing the divisional quality report.

* Implementation and Fulfilling the special ISO/TS 9001, ISO 14001, SA

8000, ISO 50001/EN 16001 system

Requirements for different divisions.

Organizational experience

Working since more than 5 years with SERGI INDIA an ISO 9001:2008 certified

companies; French based company as a Lead auditor for ISO 9001/14001/OSHAS

18001 with Safety Health Environment and Quality Manager/MR (full

responsibility of Incoming and Outgoing product Quality as well as the

system Quality implementation and certification (ISO (9001/14001 /OSHAS/TS)

at different locations (France, Houston, Brazil, Peru, India) .

This company is having four subsidiaries (Houston, France, Peru, Brazil and

India) and involve in intergroup activities (Supplier Quality management,

quality control, new certification implementation in whole group and

auditing at all the subsidiaries).

Worked with VBROS AUTO PVT LTD. As Head -- Quality Assurance (ISO 9001 and

14001) AND Development Head.

In M/s. INTERFACE MICROSYSTEMS an ISO 9001/QS-9000 COMPANY worked as R&D /

QA Senior Engineer, having responsibilities of new product developments

(designing & testing), Lab Testing, Quality of Incoming and Finished

products & all other ISO (9001 and 14001) / TS activities/5s / kaizen.

Worked on Projects like Sensor/ ECU / Power Window & Center Locking for

Different customers.

In M/s. ANU INDUSTRIES an ISO 9002/QS-9000 COMPANY worked as R&D / QA

Senior Engineer having responsibilities of complete automobile Sensors

project (joint venture of ANU INDUSTRIES & ELECTRIC FIL - FRANCE)

(Designing, Testing & co-ordination with project team of ELECTRIC FIL -

FRANCE ) & all ISO activities.

In M/s. MITSUBISHI ELECTRIC AUTOMOTIVE INDIA Pvt. Ltd, an ISO 14001 COMPANY

worked as Quality Control.

In M/s DIGICONTROL NORTHEN PVT.LTD., an ISO 9001 COMPANY worked as Customer

Support Head was handling in-house troubleshooting & co-ordination with the

customer care team.

MAJOR ACHIEVEMENTS

< Qualified Lead auditor ( TS/ISO 9001:2008,ISO 14001:2004 and OSHAS 18001)

< Training on Energy management (ISO 50001/EN 16001)

< Leader of "Quality Circle" Cross Functional Team leader for Quality,

Development & Delivery Strategies of New Models.

< Impact Training to associates on 5 S, Kaizen, Material Handling, Tool

Handling, best and Effective utilization of resources, ISO 9001, Drawing

study, Team Work, Positive attitude, PPAP,APQP Etc.

< Improved Incoming Lot rejection from 3.2% to 1.5% by given suggestion &

auditing of Venders and Strict Monitoring.

< Reduced 100% inspection of items by auditing of vender end and taken

counter measure.

< Responsible for all product movements for better lead times and resulting

in overall reduction in production cost.

< Implementing Value adding process steps resulting in overall cost

reduction and improving business performance.

< Implementing process improvement techniques resulting in 45% increase in

accuracy and productivity.

< Managing effective & efficient costing system resulting in cost

reduction, business process and procedures for improving performances.

< Appointing new vendors, sustaining the existing network and managing the

supply chain; ensuring timely dispatch of the goods.

< Leading, recruiting, training & monitoring the performance of team

members to ensure efficiency in operations and meeting of individual &

group targets.

< UL product certification and ERP Implementation in Production & Purchase

processes on SAGE Software.

< CPRI Certification for our product.

INSDUSTRIAL TRAININGS

< Lead Auditor Training ( LAC course ) on ISO 9001:2008,ISO 14001:2004,QS 9000 (QUALITY SYSTEM ),OSHAS

< Training on Energy management, ISO 9001,QS 9000 (QUALITY SYSTEM ) &

ISO 14001(ENVIRONMENT RELATED : EMS, OSHAS).

< Training on SMD (SURFACE MOUNT DEVICES) Machine( It's Operation &

Programming).

< Training on MSA (Measurement System Analysis), FMEA (Failure Mode Effect

Analysis):- -Process & Design Both, Control Plan (

Prototype, Production & Pre-Launch), APQP / PPAP / SPC / Environmental

Testing etc.

< Undergone Industrial Training for 4 Weeks at BEETAL ( BHARTI TELECOM )

< Undergone Training of 2 Days at BEL, GAZIABAD.

< Advanced Fire Fighting Course

< First Aid Course

< UL

ACADEMIC CREDENTIALS

Diploma in Electronics & Communication Engg. From Fr. Agnel Polytechnic,

affiliated to Board of

Technical Education, Delhi in the Session (1996-99) in First Division

with distinction ( 73.69 % ).

Electives:

Digital Systems & Design, Communication Engg.,Microprocessors &

Microcomputers,Analog & digital Electronics

Projects :

Regulated Power Supply,Digital Clock,Two Way Intercom, Electronic

Chaser, Electronic Car Horn, Auto cop (Caller ID), PCB Designing

Through a Package 'PROTEL'

BASIC EDUCATION

XIIth Standard from CBSE Board with Ist Division (72%) with Distinction.

Xth Standard from Haryana Board with Ist Division (73%).

SPECIAL SKILLS

e-ACCP, Diploma Course from APTECH, GURGAON ( 2 Years course).

STRENGTH

< Loyalty, Hard work & Dedication,Good communication skills,Leadership

skills & Strategic Orientation,

Excellent man management skills, Technical skills, Interpersonal skills, Analytical skills & teamwork.

< Problem solving ability, Ability to plan & organize (Time Management).

< Positive attitude with goal oriented approach.

Expectations: - Any positive growth in terms of Designation, Knowledge, Pay

& Perks.

Name : Archana Sharma

Father's Name : Mr. SN Mishra

Date of Birth : 10 May 1978

Nationality : Indian

Language known : Hindi, English and Chinese

I assured that all the information given by me is true to best of my

knowledge & belief.

DATE:

(ARCHANA SHARMA)

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