Sales Development
Resume:
Baltimore,
Maryland *****
Jan A. Austell, GCDF
*******.*@*****.***
QUALIFICATIONS
. Currently enrolled in PHR Certification Preparation with UMBC
. Certified Global Career Development Facilitator
. Recruiting, Career Development and Job Counseling
. Career Planning and Assessments ( Group and One-on-One)
. Microsoft Office Suite: Word, Excel, PowerPoint and QuickBooks
EMPLOYMENT HISTORY
America Works of Maryland, Inc., Baltimore, Maryland
August 23, 2010-Present
Recruiter: Screen and recruit staff for in house staffing agency. Fill
employers request for temporary employees timely and efficiently. Review
resume and schedule applicants for registration. Coordinate functions
associated with outsourcing including gathering applicant responses and
prioritizing candidates. Interview and administer assessments to
prescreen applicants. Coordinate group and individual interview meetings
with supervisors. Conduct new hire orientation, send rejection postcards
or make rejection calls, terminated employees. Maintain established
employment accounts and develop new ones. Bid on request for proposal and
solicitations for temporary employees. Respond to request for principal
and sub-contractor agreements for temporary employees from various
departments in the State of Maryland and Baltimore City.
Job Match Coordinator: Manage sales department in assisting mandated
(TANF) Temporary Assistance for Needy Families participants to secure
employment. Manage sales support-staff daily tasks to assure monthly job
placement goals are achieved. Screen participants matching them to job
opportunities relevant to their education and work histories. Confer with
sales staff to make sure job orders meet minimum program requirements.
Instruct support staff on edits to resumes to assure participants (KSA)
knowledge, skills and abilities are represented. Conduct workshops on
paper and online application, interview techniques, job development, job
retention, and work place etiquette. Schedule employee and resource site
visits for group hiring and supplemental services.
Tesst College of Technology, Baltimore, Maryland
October 12, 2009-August 12, 2010
Career Service Advisor: Directed allied- health department employment
activities to meet skill-related placement goals. Provided counseling and
resources to graduates to secure employment in healthcare. Assisted
teachers and department chairs to achieve credential objectives for
allied- health graduates by implementing extended in-house services and
testing for various certifications. Wrote resumes, conducted workshops on
interviewing skills, job development, job retention, and work- place
etiquette. Designed hand-outs and literature to assist students with
effective job searches. Organized job fairs and attend local job fairs
for prospective employment opportunities. Maintained and updated student
career information in CampusVue data base for credential compliance
purposes.
Staff Quest Inc., Owings Mills, Maryland
April 20, 2004 - March 18, 2009
Branch Manager / Recruiter: Managed daily office activities for a local
temporary staffing agency. Wrote job descriptions and posted open
position for clients. Hired employees for positions in Government, Non-
Profits, Allied-Health and Academia. Reviewed resume and scheduled
applicants for registration. Interviewed and administered assessments
based on job specifications. Checked references, credentials,
backgrounds, arranged drug tests and processed hiring-related paperwork.
Supervised temporary staff explaining duties, responsibilities,
compensation and personnel policies.Conducted bi-weekly evaluation calls
to assure that temporary employees were meeting position criteria.
Maintained and updated employee data base, personnel files and
confidential records. Conducted exit interviews and completed employment
termination paperwork. Successfully bid on request for proposal and
solicitations from various departments in the State of Maryland and
Baltimore City for temporary employees. Responded to and successfully bid
on principal and sub-contractor agreements for temporary employees.
Increased client base and billable work hours.
Martin Pollack Project, Inc., (MPP) Baltimore, Maryland
September 2, 2003 - December 2, 2003 -Contractual Position
Project Coordinator: for Reunification and Socialization Programs
Reporting directly to the CEO, worked below the MPP allocated budgets, to
adapt a reunification program addressing issues such education,
employment, drug addiction, and child rearing for use in Baltimore, MD
focusing on birth parents whose children were placed foster care.
Successfully solicited guest speakers and developed a directory from
various organizations to participate in the program. Developed agendas,
scheduled classes, designed program brochure, developed pre-test and post-
test questionnaire for program participants. Work directly with MPP
caseworkers selecting prospective program candidates.
Reporting directly to the CEO, adhered to allocated budget and (MPP)
guidelines, worked directly with various vendors and attractions within
Baltimore, Washington DC and Pennsylvania, implementing monthly events
focusing on family participation and the special needs of foster children
and their host families, from November 2003 - November 2004. Perform
standard administrative duties such as typing, drafting correspondence,
maintaining database and travel reservations. Performed advanced
administrative duties such as designing 3 brochures.
Occupational Training Center (OTC)
Community College of Baltimore County, Catonsville Campus, Baltimore,
Maryland
November 2002 - April 2003
Administrative Coordinator: Under the supervision of the Director of the
Occupational Training Center, responsibilities included motivating
students and assisting them in employment seeking skills, job placement,
job readiness and retention. Support the Director and other OTC staff in
administrative activities. Responded to OTC inquires and disseminated
information as needed to established students, potential students and
referral agencies. Perform standard administrative duties such as typing
and drafting correspondence, maintained student database and receptionist
duties.
BUSINESS TRAINING
Certified Global Career Development Facilitator
Center for Credentialing and Education
Coursework: Helping Skills, Labor Market Information (LMI) and Resources,
Assessment, Working with Diverse Populations, Ethical and Legal Issues,
Career Development Theories and Models, Employability Skills Training
Clients and Peers, Program Management and Implementation, Promotion and
Public Relations, Technology and Career Development,
Consultation/Supervision
March, 2008
Resume Writing Essentials
Maryland Institute for Workforce Excellence
October, 2008
Strategic Business Management
Strategic Marketing
Community College of Baltimore County Catonsville Campus, Baltimore,
Maryland
September, 2007
Certificate Office Technology
Community College of Baltimore County Catonsville Campus, Baltimore,
Maryland
March 2002 - November 2002
EDUCATION
Maryland Institute College of Art, Baltimore, Maryland
General Fine Art Major
CERTIFICATIONS
Global Career Development Facilitator
Center for Credentialing & Education
Professional Resume Writer Certification
Maryland Institute for Workforce Excellence
Notary Public
State of Maryland
HONORS & ASSOCIATIONS
Professional Association of Resume Writers & Career Coaches
Member of the Maryland Career Development Association
"Outstanding Achievement Award"
Awarded by: James T. Smith Jr., Baltimore County Executive and The
Baltimore County Workforce Development Council
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