Manager General
Resume:
FREDERicK B.LOVE
HOME PHONE 336-***-****
KERNNERSVILLE
CELL PHONE 954-***-****
NORTH CAROLINA 27284
objective
Challenging and responsible position in the food service industry
that would offer the opportunity for advancement and effectively
utilize prior experience,and expertise and abilities in all facets
of front and back of the house operations.
Experience
2009-Present Olive Garden Italian Restaurants Restauarant
Manager
Transistioned back to Darden after the sale of the Smokey Bones
brand.Initially hired as Service Manager for the Grensboro
location,subsequently moved to all other departments fulfilling them
successfully.Transferred to the South Florida market for a year and
half fulfilling the role in a relocation and close down in one
restaurant and re launch and new restauarant opening in a new one.
Moved back to North Carolina to the Greensboro location,and
transferred to the High Point location assisting in the grand
2003- 2009 Smokey Bones Bar and Fire Grill General
Manager
Initially hired as a fast tracker for the Gm position, with Smokey
Bones, after several very successful openings including Fayetteville,
and Plantation promoted to the general manager position at the
Greensboro NorthCarolina location.Greensboro was an under performing
restaurant and was able to leap to number one in the division and
number four in the entire company by May of fiscal 08. The restaurant
also achieved the lowest turnover percentage since its opening as
well as significant increases in profitability an over all total
quality. Greensboro's average TQ scores were 93 % and were
subsequently raised to average of 98% the highest ever avchieved at
this location. The restaurant at present continues to perform at a
very high level .All these accomplishments were achieved in spite of
the obstacles of the separation from Darden and the unstable
environment of 8 different directors in 18 months.The restaurant
continues to improve in the areas of profitability with an overall
reduction in foodcost of 5.2 % reduction in liquor cost of 7% and a
reduction in labor cost of 7.8 percent while still maintaining
overall GSS.
1993-2003 Chili's Grill and Bar
Jensen Beach
Managing Partner
Boca Raton
Following initial employment as an assistant manager,promoted to
general manager.Resposible for all aspects of management and
operations of the restaurant including budget planning and
administration,cost and expense control all hiring,training and
supervising managerial and support staff,promoting sales,
implementing special promotions, developing and promoting positive
guest relations, while tactfully resolving challenges, ensuring
compliance with all safety and sanitation standards, handling
inventory controls ordering cash reconciliations. Selected as a
trouble shooter for the company assessing various operational
opportunities and formulating and executing game plans.
1991-1993 ChiChis Mexican Restaurants
Assistant General Manager Orlando
Fl.
Initially employed as kitchen manager for Orange Blossom Trail
location, and subsequently transferred to Maguire Blvd.which was
the Southeastern Regional Training Center for the company. My
position entailed total restaurant operations, total profit and
loss accountability, planning and administering budgets, maintaing
labor controls, and training managers (MITS).Advanced to service
and bar manger and transferred back to original location. Primarily
responsible for all front of the house operations including liquor
purchasing and inventorying, training and developing front of the
house staff, building positive guest relations, building sales and
repeat clientele. Implemented various promotions assuring
productive and profitable operations. Also participated in the
opening of Gastonia N.C. restaurant. Gained significant experience
in all facets of front and back of the house operations.
1989-1993 Rax Restaurants
Orlando Fl General Manager
.
Initially employed as an assistant manager, responsibilities
included all restaurant operations .Promoted to general manager of
Longwood location restaurant was the highest volume unit in central
Florida, also received restaurant of the year award for
profitability 1990 and 1991.
Education
1983-1985 Edgewater High School
Orlando Fl
1985-1987 Valencia Community College.
1987-1988 University of Central Florida
OTHER INTEREST
Republican Business Leader of Year 2003
Honorary Chairman of the Board For Business Leader Group
Personal Fitness
Martial Arts Black Belt in Shotokan and Kyokushin Kai
fax (123-***-**** . e-mail **@*********.***
12345 Main Street . any city, State or Province 12345-6789 . Phone
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