Technical Communicator/Editor/Writer
Resume:
Tony DeMeo
**** ** ****** ***** **********@*****.***
Corvallis, OR 97330 www.linkedin.com/in/tonydemeo
SUMMARY
Results-driven and client-focused technical communications professional
with extensive experience in software and high-tech manufacturing. Detail-
oriented writer with demonstrated success in transforming technical details
into clear, concise English under deadline pressure. Excellent editing,
rewriting and proofreading skills. Successful leader who sets clear
expectations. Collaborative worker with telecommuting experience.
MS Office Suite, including Access, RequisitePro, ClearQuest and JIRA.
SharePoint, Project and Visio.
Help & Manual. Adobe Acrobat and Snagit.
.
PROFESSIONAL EXPERIENCE
HEWLETT-PACKARD 2008-2013
Technical Writer/Editor, 2012 - 2013
Wrote and edited help topics for DMV software application project. Edited
technical documentation, such as use cases and user interfaces. Created
consistent style and usage protocol with lead writer.
. Maintained smooth flow of help topics while working through firewall and
state regulation issues with remote desktop connection, which helped
establish official process for future remote workers.
. Navigated an unstable test system to validate rough drafts and in the
process uncovered many defects and brought them to development for
resolution.
. Documented application discrepancies and deficiencies and passed these
along to development for resolution, which was above and beyond the
technical writer or editor role.
. Provided thorough peer reviews that made secondary editing unnecessary,
which saved time.
Lead Technical Writer/Editor, 2009-2012
Oversaw development of the help file system for DMV software application
project. Assigned topics to writers and guided them on project priorities.
Wrote and edited help topics and edited technical documentation.
. Initiated move to increase resources that enabled completion of baseline
help-file system for application still in development.
. Created report that tracked progress of help topics to keep project
management updated.
SABER/EDS/HP, Salem, OR 2005-2009
Technical Writer/Lead Editor
Wrote and edited user guides, training materials and technical documents
for Voter Registration software application project. Assigned projects and
provided guidance to two other editors.
. Developed and enforced style, usage and formatting specifications so all
materials maintained consistency.
. Ensured onsite and offshore teams worked as a single delivery team on
writing and editing projects.
Lionbridge Technologies, Corvallis, OR, 2001-2004
Program Manager
Managed team that developed manuals for HP inkjet production tools and
processes. Assigned work and coached staff on how to best manage projects
to exceed quality expectations of client. Ensured smooth execution of
contract deliverables and documentation processes specified by HP
management.
. Promoted over two supervisory colleagues at request of HP client when
onsite technical-documentation team was being consolidated under a single
manager.
. Created technical writing assistant position that relieved technical
writers of mundane tasks while reducing cost to client
. Supported staff development on Framemaker, Flash, Dreamweaver, and
Illustrator by proposing and then overseeing a training proposal that
received funding from senior management.
. Improved difficult staffing situations by quickly making key personnel
changes and rebalancing workloads to achieve greater productivity.
OTHER RELEVANT EXPERIENCE
. Technical Writer, Manuals for HP Inkjet Manufacturing Lines, CDI
. Technical Writer, Manuals for Robotics Products, AccuFab
. Public Affairs Materials, Western Oregon University
. News Editor, Copy Editor, Corvallis Gazette-Times
EDUCATION / TRAINING
BA, Liberal Arts
University of Rhode Island, Kingston, RI
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