Executive/Administrative Assistant (Bilingual)

Qualifications Summary

Dedicated, results-oriented, Executive Office Professional recognized as a

team player, with excellent planning, organization, and interpersonal

communication skills. Self directed with strong attention to detail in

completing designated duties and assignments in a dynamic and fast paced

environment. Proven ability to work independently and as part of a team.

Extremely loyal and highly dependable in handling confidential information

in sensitive situations. Customer focused and action oriented with

leadership ability to motivate and inspire a team to reach personal and

professional goals. Strengths include:

. Proficiency in MS Office Suite

. Bilingual - English/Spanish

. Customer Service & Support

. Event & Activity Management

. Meeting, Planning & Scheduling

. Human Resources

. Public & Vendor Relations

. Financial Reporting

. Inventory Management

. Budgeting & Finance

Professional Experience

BURGER KING CORPORATION, Miami, FL (Temporary)

Sept. 2012-Feb. 2013

Executive Assistant

. Provided executive support to Director of Property/Real Estate Tax,

Director of Order to Cash, & Sales & Use Tax Lead.

. Provide administrative and clerical support to Global Business

Services, Property Tax, Finance, Accounting, Treasury, and Human

Resources departments.

. Sort, distribute, and scan all incoming mail for all of GBS.

. Assist GBS with different projects, as needed.

ASSURANT, Cutler Bay, FL (Contract)

Aug. 2012-Sept. 2012

Executive Assistant

. Provided executive and administrative support to the Real Estate &

Facility Director, Operations Manager, General Manager, and staff.

. Managed corporate service requests by answering calls, emails, and

service requisitions by routing them accordingly using 360 Facilities

Maintenance Request System and notifying Facilities Manager.

. Created, submitted, and approved standard check requests using APNet.

. Processed invoices, bills, purchase orders, and utility expenses.

. Managed Certificates of Insurance, SOS, and Contract renewals using E-

room.

. Processed vendor contracts using the Facilities Business Critical Need

E-room

. Handled materials needed for binding, signage, laminations, and

printing.

. Sorted and distributed mail.

. Answered phones and assisted department with administrative and

clerical support, as needed.

MAGELLAN BEHAVIORAL HEALTH OF SOUTH FLORIDA, Doral, FL 2011 - 2012

Executive Assistant

. Provided administrative and business support to the General Manager,

QI Director, & Executive Management team.

. Managed and maintained executive calendars using Microsoft Outlook.

. Scheduled and coordinated corporate meetings, agendas, itineraries, &

detailed travel arrangements.

. Processed expense reports, billing, invoices, purchase orders,

requisitions, and financial documents.

. Provided Human Resources support with new hire orientations,

documentation, preparation and maintenance of personnel files,

records, vacation logs, id badges, and created/terminated network

users.

. Developed expertise in order processing and inventory control.

. Coordination of quarterly meetings, including logistical needs; Notes

formulation and distribution.

. Managed and prepared spreadsheets, databases, production reports, and

audits.

. Coordinated corporate luncheons, caterings, special events, fund

raisers, & employee related activities.

FLORIDA POWER & LIGHT COMPANY, Miami, FL

2006 - 2011

Executive Assistant

. Provided administrative and business support to the Financial Systems

General Manager and other members of the executive management team.

. Coordinated and served as a liaison between departments and operating

units in the resolution of day-to-day administrative and operational

problems while ensuring proper communication and reporting practices.

. Managed and maintained Manager's Calendars using MS Office Outlook &

Lotus Notes.

. Arranged domestic/international detailed travel plans, itineraries,

hotel, and vehicle rentals.

. Scheduled and coordinated meetings, conferences, trainings, seminars,

and appointments.

. Composed and distributed inter-departmental memorandums (e-mail,

documentary and voice) ensuring timely delivery and receipt of

important information, while at the time, maintaining confidentiality.

. Established and maintained Supply Management and Inventory Control,

thus causing a significant cost reduction for the IMB-Financial

Systems and Accounting Departments.

. Managed and Ordered hardware, software, and licenses for all of the

Finance Department thus reducing excessive costs and saving the

company money.

. Processed expense reports, invoices, e-pro requisitions, office supply

orders, and purchase orders.

. Ran VIRSA Segregation of Duties reports to assist in Sarbanes Oxley

compliance of General Computer controls.

MILIAN, SWAIN & ASSOCIATES, INC., Coral Gables, FL

2003 - 2006

Executive Assistant

. Provided executive and administrative support to the President, V.P.

Director of Operations, & staff.

. Managed executive calendars using MS Outlook

. Coordinated meetings and arranged all domestic and international travel.

. Scheduled conferences, appointments, and personal matters.

. Computer application using Microsoft (MS) Office, Outlook Express,

internet, and email.

. Extensive data entry and word processing.

. Organized and maintained filing system.

. Prepared Requests for Proposals (RFP's).

. Processed expense reports, invoices, & bills.

. Sorting/distributing of correspondence.

. Office supply management & Inventory Control.

BAMBUCO TRAVEL & TOURS, INC., Kendall, FL

1994 - 2003

Sales & Marketing Coordinator

. Provided administrative support to President, and Vice President.

. Managed and coordinated all sales, marketing, and advertisement

campaigns.

. Managed and maintained executive calendars and scheduling.

. Arranged detailed travel plans and itineraries.

. Scheduled meetings, conferences, appointments, and personal matters.

. Prepared and maintained reports, memos, correspondence, payment

letters, & department forms.

. Computer application using System One, Microsoft Office (MS) Suite,

Outlook, and Photo Shop.

. Advertised through radio, email blasts, e-campaigns, websites, and

online listing services.

. Created brochures, pamphlets, flyers, post cards, other promotional

materials, and packages.

. Performed Telemarketing; Inside/Outside Sales; Commissions/Incentives;

Collections

Education

B.S. - Business Administration Degree - Miami Dade College

High School Diploma; Honors - Miami Christian School

Technical Skills

MS Office (Word, Excel, PowerPoint, Access and Outlook); Publisher, Adobe

Illustrator; Photoshop; Lotus Notes ; SAP; Visio; Website Development;

Internet Research; Windows; & QuickBooks 2007.

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