Management Customer Service

Richard P. Singh

Richard P. Singh

PO Box **** Hallandale, FL 33008 813-***-**** Email: **************@*******.***

QUALIFICATIONS SUMMARY

Financial Services Budgeting Management Client Relations Recruiting Project Management

Financial budget management, projections, risk management, financial analysis, recruiting, management

and client services professional with over 10 years’ management and recruiting experience. Ten years’

experience in military strategic planning, logistics, compliance policy and protocol, financial account and

contract management, negotiations, recruitment of personnel. Responsible, professional, enthusiastic,

dedicated with strong motivation, multi-tasking, leadership, organizational, analytical, problem-solving,

and communication skills.

CAREER ACCOMPLISHMENTS

I am experienced in a broad array of financial, business development, recruiting personnel, compliance,

engineering, project management, logistics, high-level management and recruiting, consulting/advising,

marketing, communications and administrative management systems in both the civilian corporate and

military environments. I am especially talented in client interface and problem-solving situations with

working knowledge of Spanish, Tamil, Arabic, French, Punjabi, Hindi, and German and have a high rate

of success, due to my diverse background and genuine desire to help the customer or soldier in need of

assistance.

PROFESSIONAL EXPERIENCE

UNITED STATES ARMY

CAPTAIN

Commander of logistics, communications, security finance company; processed military

contracts payments and respond to billing, property book and equipment queries; Furnish reports

to senior leadership detailing daily operational issues; and act as liaison by assisting senior

leadership in choosing combat equipment, contractors, means of transportation and overseeing all

funding and financing of projects while at home station and in a deployment status. Direct

supervision of leadership qualifications, performance improvement, quality improvement and

productivity gain training and recruitment of 314 personnel.

FIRST LIEUTENTANT

Executive Officer for strategic planning, staffing, budgeting, resource allocation and

leadership of maintenance company, managed field, ground, and maintenance equipment training.

Managed and recruited teams of up to 147 personnel with full responsibility for work

assignments, scheduling, performance reviews, disciplinary action and long-term career

planning/development promotion.

Managed evaluating personnel needs and developing responsive training programs.

Budgeting & Financial Management

Administered up to $62 million in annual budgets to support operations at home station and in

deployments to Iraq, Africa and Afghanistan.

Managed the evaluating and organizational funding requirements for all equipment, personnel

and contracts, preparing and leading formal budget presentations, allocating the distribution of

funds and managing the financial analysis and reporting functions to senior leadership.

Project Management/Professionalism & Safety Leadership

Planned and directed quarterly meetings of all projects essential to operational needs providing

strategic and cost-effective reports to department of army.

Created, updated and provided training on code of ethics, professional conduct and integrity.

Classified - Internal use

Managed training and leadership of occupational, workplace, ground and safety protocol.

Bank of America, Tampa, FL

Associate Banker/Customer Service Representative

Managed client accounts, loans and mortgages and assisted customers in troubleshooting

banking needs and challenges. Maintained hundred-percent accountability of banking protocols.

Chase Manhattan Bank, Tampa, FL

Collection Agent

Responsible for resolving and managing overdue accounts while enforcing policy and procedure

of banking collection laws.

EDUCATION AND TRAINING

University of Miami

Master of Business Administration, MBA, (In-Progress).

University of South Florida

Bachelor of Arts, B.A., Interdisciplinary Science

AWARDS AND COMMENDATIONS

• • Army Achievement Medal

Bronze Star

• • Good Conduct Medal

Meritorious Service Medal

• • Overseas Service Ribbon

Iraq Campaign Medal

• • Humanitarian Medal

Army Commendation Medal

• • Army Service Ribbon

National Defense Medal

• • Presidential Unit Citation –

Afghanistan Campaign Medal

Superior

• Ranger Tab

• Sapper Tab

• Pathfinder Badge

• Air Assault Badge

• Airborne Badge

SKILLS AND ACCOMPLISHMENTS

* Excellent in Microsoft Word, Microsoft Outlook, Excel, Access, Lotus, Power Point.

* Attention to detail, team player, excellent research skills, adapt easily to new policies and

protocols and good corporate culture.

* Excellent oral, verbal, consulting/advising, negotiation, networking and written

communication skills and managerial skills.

* Ability to analyze, adapt and solve problems quickly and efficiently.

Classified - Internal use

Richard P. Singh

Affiliations:

Member of Alpha Kappa Psi Professional Business Fraternity

Classified - Internal use

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