Customer Service Medical Assistant

JENNY ZAMBRANO

**** ******* ***** *** **

Riverside, California 92501

951-***-**** Cell

*****************@*****.***

To build a professional career using strong clerical and customer service skills.

OBJECTIVE

•

SKILLS & Excellent verbal and written communication skills

ABILITIES

• Knowledge of Medical Terminology

• Knowledge of ICD-9 and RVS codes

• IBM,HIS 36 and Windows 98/2000

FRONT OFFICE CLERK, EDEN SALON

EXPERIENCE

(03/2010- Present) Riverside, Ca

Accurately balance cash drawer, Answer phones, and scheduled appointments.

COLLECTIONS REPRESENTATIVE, YUMA REGIONAL MEDICAL CENTER

(07/2003- 07/2005) Yuma, Arizona

researched and resolved customer billing, ensured timely follow up with clients.

ADMISSION REPRESENTATIVE, PARKVIEW HOSPITAL

(01/2001-01/2002) Riverside, Ca

Admissions and discharges of patients, verify medical insurance, prepared hospital census.

CLAIMS INVESTIGATOR REPRESENTATIVE, AETNA HEALTHPLAN

(04/1990- 6/1992) San Bernardino, Ca

Responsible for investigation of customer billing, accepted

and posted customer payments.

MEMBER SERVICE REPRESENTATIVE, CIGNA HEALTHPLAN

(11/1979-4/1990)Los Angeles, Ca

Responsible for identifying and executing solutions, verify member eligibility,

Enrollment of Medi-cal members.

JENNY ZAMBRANO

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CONCORDE CAREERS MEDICAL ASSISTANT CERTIFICATE

EDUCATION

San Bernardino, Ca

(07-1992)

ACTIVITIES Enjoy hiking, baking and sewing.

UPON REQUEST

REFERENCES

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