Customer Service Real Estate
Resume:
Leslie G Fuller
***** ***** **** **, *********, WA 98042
******.**********@*****.***
Summary of
Skills Demonstrated achiever with exceptional knowledge of real estate and
management skills, coordination of multiple parties to facilitate
transactions and project management.
Strong customer service skills with exceptional patience and ability to
explain paperwork and procedures.
Skilled at learning new skills quickly, working well under pressure, and
communicating ideas clearly and effectively.
Extensive computer training, including knowledge of project tracking
software, website management, and Microsoft Office products.
Enthusiastic and experienced in helping people through difficult and
stressful processes.
Excellent problem solving and implementation skills.
Recruiting, training and managing sales personnel.
Career History & Accomplishments
Beverage Shift Supervisor, Snoqualmie Casino, Snoqualmie, WA
Sept 2010 - Feb 2013
Responsible for supervising bartenders, wait staff and barbacks
including performance evaluations and training/mentoring of
employees. Ensuring compliance with all departmental policies.
Conflict resolution both with clients and employees for maximum
performance and satisfaction.
Deli Lead, Snoqualmie Casino, Snoqualmie, WA
Oct 2008 - Sept 2010
Part of the start-up team responsible for handling client
complaints, employee conflicts and maintaining a high level of
service for the casino clients in the deli, responsible for
developing procedures, training personnel and maintaining
scheduling.
Real Estate Agent, Black Diamond, WA
1982-2010
Responsible for all day to day duties of running a successful real
estate business including:
Consulting with sellers in regard to market analysis and estimated
value of property. Consultating with buyers to determine needs,
researching and showing them properties to fill those needs.
Creating marketing plans integrating all forms of media from web
presence to creation of flyers advertising their properties.
Facilitating of all legal paperwork regarding transactions from
start to finish.
Coordinating all aspects of the sale with inspectors, appraisers,
title companies, mortgage companies and other agents.
Utilizing strong negotiating skills to make sure clients receive
the best value and service possible.
Attending continuing education classes to keep up to date on any
changes to the laws pertaining to real estate and making sure to
have the latest information to best serve my clients.
Created, managed and developed systems that brought a small company
to highest market share in their market area. Doubled staff to 50
agents in 1 year. Managed office for 5 Years.
Ranking in the top 10% of real estate agents in King County
consistently over the course of my long career.
Consistently earning the distinguished President's Club award,
including in 2007, over the course of my career and the Rookie of
the Year award for the entire Northwest Region in 1982.
Education Highline Community College - Computer Programming
1967-1969
Des Moines, WA.
Renton High School - General Prepatory
1964-1967
Renton, WA.
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