Manager Customer Service

Ella Mnatsakanova

PHONE: 714-***-****

EMAIL: *********@*****.***

Objective To obtain a position where I can maximize my

multilayer of management skills, training experience and customer service

.

EDUCATION:

1998 - 2000 LATTC LOS ANGELES CA

AS DEGREE / INFORMATION TECHNOLOGY

1997 - 1998 ORT TECHNICAL INSTITUTE, LOS ANGELES, CA

CERTIFICATE OF EXECUTIVE ASSITANT

1992 - 1997 UNIVERCITY OF OSETIA, RUSSIA

BS DEGREE / HOSPITALITY MANAGMENT, RUSSIA

1982 -1985 MEDICAL SCHOOL # 1, BAKU USSR

EXPERIENCE

02/11 - Present Aqua Soleil Hotel and Spa,

DESERT HOT SPRINGS, CA

Front Desk and Housekeeping Manager, International sales

agent

09/11 - Present

Palm Springs, CA

Flamingo Limousine

09/2009 - 02/11 Presidential Limousine

Executive Chauffeur

LAS VEGAS, NV

09/2009 - Tropicana Hotel and Casino

Front Desk Agent

LAS VEGAS, NV

01/2008 - 12 / 2008 Hotel on Mt.Charleston

LAS VEGAS, NV

Front Desk Agent

05/2006 - 12/2007 Oasis Medical /Dental Center

LAS VEGAS, NV

Office Manager

02/2006 - 09/ 2009 Red Rock Mansion

LAS VEGAS, NV

Private limousine Chauffeur

06/2005 - 01/ 2006 Kaiser Permanente Hospital, LOS ANGELES, CA

Medical Insurance Reviewer

01/2003- 06/2005 Dr.Wyatt Medical Center,

SAN JOSE, CA

Office Manager

02/2000 - 01/2003 Medical Diagnostics Center, LOS ANGELES, CA

Manager

LANGUAGES: RUSSIA N, ARMENIA N

REFFERNCE'S UPON REQUEST

CUSTOMER REVIEWS: TRIP ADVISOR> 5 stars, Roomaster

experience

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