Sales Project

Timothy A. West

**** ***** ****** **, *** C-** . Smyrna, TN 37167

615-***-**** . *********@*****.***

* *********:

* ******* * *********** ****** in a diverse environment where my strong

work ethic, business education, and management experience can be used to

help promote the mission and exceed company goals.

Summary of

Qualifications

Recent graduate with a strong foundation of knowledge and strengths in

business administration, human resources, accounting, finance, information

systems, sales and marketing developed from recent supervisory position

with United Parcel Service, small business experience during college, and

projects completed towards a business administration degree. Experience is

a supported by management training from UPS along with the willingness to

learn, ability to work as a team member, and experience adapting to new

responsibilities.

Education

MIDDLE TENNESSEE STATE UNIVERSITY, Murfreesboro, TN

Bachelor of Business Administration, Entrepreneurship (May 2011)

Business Planning Project: Created a business concept and wrote business

plan for a used goods/consignment store and internet retailer targeted to

college students; performed comprehensive research on demographics,

industry, competition; created 5 to 10 year financial projections; created

marketing plan with social media marketing/advertising; and made

presentation to members of the local business community.

Business Development Project: Worked on a team project that performed a

detailed evaluation and overall business analysis of Johnson & Johnson that

included overview of the company's financial history, divisions, products,

market share, customer demographics, and corporate strengths and

weaknesses.

International Business Project: Evaluated the international business

opportunities for India that included researching the business climate,

opportunities, demographics, cultural differences, outsourcing

opportunities, and government regulations.

Professional Experience

LOGISITC INSIGHT (Linc), Smyrna, TN

11/2012 -

(Current)

Operations Supervisor

. Supervision of facility staff including labor, clerical, and

drivers.

. Coordination and supervision of day to day operations including

material flow.

. Supervision and enforcement of quality and safety compliance,

as well as Company policies and procedures with respect to entire facility

staff.

. Reports related to production, quality, safety, staffing,

maintenance, and discrepancies.

. Communicating effectively and accurately to Customer and upper

management.

. Provide leadership and direction amongst 30 plus non unionized

employees while managing a 250,000 square foot warehouse.

UNITED PARCEL SERVICE (UPS), Knoxville, TN

08/2011 - 11/2012

Part-Time Operations Supervisor

. Established a proven record of results with this $42.6 billion

corporation that is recognized as the world's largest package delivery

company. Contributed support in areas including departmental supervision,

productivity improvements, staff training, cost control, safety, goal

attainment, and regulatory compliance.

. Provide leadership direction to the department to ensure

maximum output, accuracy, and efficiency during the shift by supervising,

delegating assignments, and facilitating teamwork among 10 employees.

. Oversee the daily transload activities to exceed performance

expectations in the areas of account service, cost control, customer

expectations, and volume requirements.

. Maintain department-wide compliance with corporate

policies/procedures through continual communication with employees and

reinforcing positive work performance.

. Perform on the job training for new hires including safety

training, daily observation of workflow, regular evaluations, and pro-

active coaching to support continued development; maintain performance

records on each employee.

. Establish and promote a positive, team-oriented work

environment emphasizing employee involvement, pro-active communication,

inter-departmental cooperation, and continual improvement on all levels.

. Prepare detailed reports to document the employee performance

and productivity levels for each shift.

MEMPHIS SOUVENIRS, Memphis, TN

2010

Internship

. Collaborated in day to day operations as temporary assistant

manager which consisted of assisting customers with purchases, operating

cash register, developing new promotional ideas, creating employee work

schedules, managing daily sales deposits, and managing over $50,000 in

inventory.

WEST LAWN CARE, Memphis, TN

2009

Co-Owner

. Assisted in the start-up, opening and management of a family

lawn care business including meeting with potential residential/commercial

customers to sell them services; generated new business by implementing

advertising and promotions; handled equipment purchasing/maintenance,

billing, and collections.

Additional Experience:

Sales Clerk - TIGER GIFT SHOP/BEALE STREET GIFTS, Memphis, TN

2007 - 2010

Pre-Production/Special Events Merchandise Sales - CHAMPION AWARDS,

Memphis, TN 2006, 2008 & 2010

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