Management Project

Curriculum Vitae

Kiran B. Kothawade

Mob: 992-***-****

Email: ****************@*****.***

Kirankothawade29.blog

My Blog: spot.com

Objective:

Seeks challenging assignment in BMC Remedy IT service Management/ARS with

an reputed organization

Working Experience:

Working as Solution Developer with Tata Technologies(INCAT) (CMMI-Level-5)

Pune from May 2008 to Till Date.

Primary Skills

Remedy, ITSM,HelpDesk,Incident Management, CMDB,Change Management, Asset

Management, SLM

Career Summary

An Electronic & TeleCommunication Engineer with strong skills in BMC Remedy

Tools like ARS/CMDB/ITSM to implement and customize the Best Practices as

per the company's requirement.

Presently working as Solution Developer with a reputed company.

A keen planner & strategist with expertise in handling projects for

improving efficiency to meet the deadlines as per requirement.

Proactive Attitude towards any assignment, strong power of expression & a

TEAM player.

Proficiency in developing applications in Remedy Action Request System

(ARS) 7.01

Proficient in BMC Remedy IT Service Management (ITSM) Out Of Box

Application and Customization.

Well versed with BMC's Best Practices to be used for the implementation of

ITSM suite.

An effective communicator & a team player with strong analytical, logical,

problem solving abilities.

Core Compenticies

Proficient in Installation of BMC Remedy ARS 7.01, Mid Tier, CMDB 2.0,

ITSM 7.0 on Windows and AIX environment.

Proficient in Foundation Data Configuration and Process Configuration of

BMC Remedy ITSM, which includes Change Management, Incident Management,

Problem Management, Service Level Management.

Proficient in ITSM Out of Box Process Configuration and Customization.

Experience in CMDB for building Reconciliation Rules, Creating and running

jobs in RE Manager, working with classes and good knowledge of Common Data

Model.

Knowledge of Crystal Reports

Experience in applying BMC Remedy ARS and ITSM Patches..

OS AIX(IBM)

Database Oracle 9i.

Tools Remedy ARS 7.01.

. Experience in troubleshooting day to day support issues for Remedy ARS

7.01

. Experience in Asset Management, Change Management & Incident

Management & BMC Configuration Management.

. SLM Patch 002 applied, Email Engine Patch 007 Patch applied, CMDB 009

applied on production server.

. Experience on Crystal Reports.

. Knowledge Transition on remedy to different support teams.

. IBM Tivoli- Remedy integration done on production Server.

Employment Scan:

Project Tata Motors Ltd, Pimpri

. Customization of few classes in CMDB.

. Building the Reconciliation Rules as per the client's requirements.

. Experience in daily importing and exporting of data, and performance

monitoring of server & database.

. Developed IMAC process form which is rolled out all over Tata Motors,

this form is real time updating of assets.

. Developed Purchase Order Asset Alteration for Asset Team, which

contains data like PO details, warranty AMC details, RFS details and

CI details.

. Experience in implementation of ARS 7.6 on AIX environment and also

integrate ARS 7.6 with BBCA 8.2.

. Experience in Upgrade BBCA client from version 7.2 to BBCA client

8.2.03.

. Developed Tuner Agent for OS windows 7 environment in BBCA version

7.2.

. Experience in implementation of ARS 7.1 on SuSE environment with

configuration.

. Exprerience in Deployment of Plugging like Java, Adobe Flash player by

using CCM application.

. Experience in preparing documents related to design, customization and

training.

. Experience in AR Server Migration Data.

Project Title - VC Booking

Technology: Perl Scripting (Based On MINT Platform)

Database: MySQL

OS: Linux

VCBooking system is basically for VC support team member for booking

meeting rooms. All the features that are needed in day-to-day operation are

included. It's very intuitive for support team members, so very little or

no instruction is needed.

Functionality:

Web/Intranet based - Available from any workstation through a Browser

Simple to follow, Web based options and intuitive presentation

Authentication with your existing user database.

Ensures that conflicting entries cannot be entered

Reporting option

Multiple auth levels (read-only, user, admin)

Support for bookings by time or period

Project Title - Task Assignment

Technology: Perl Scripting (Based On MINT Platform)

Database: MySQL

OS: Linux

Task Assignment system is basically for assigning task to the specific

person by management people, list of assignee data is integrated with AD

(Active Directory) data. Raiser will send remainder mail through system for

completion of task to the assignee.

Functionality:

Web/Intranet based - Available from any workstation through a Browser

Simple to follow, Web based options and intuitive presentation

Authentication with your existing user database.

Ensures that conflicting entries cannot be entered

Reporting option

Multiple auth levels (read-only, user, admin)

Project Title: Information Systems

Technology: HTML, Core Java, JSP/Servlets, JavaScript, Tomcat 4.1.

Database: Oracle 9i

OS: Windows XP

Roles and Responsibility: I am part of the development team since

the beginning of project.

Information Systems website facilitates students to seek admission online.

It provides useful information using which students can select reputed

college& course. Website useful for students aspiring for diploma, degree

or PG courses.

This system facilitates comparison between two colleges providing requisite

data about the college. It provides info about the college fee structure.

Functionality:

. Search and apply for institute.

Compare two colleges

Project Title: Online auctioning system

Technology: Java, JSP 1.2, JavaScript, Tomcat.

Database: Oracle 9i

OS: Windows XP

Roles and Responsibility: I am part of the development team since

the beginning of project.

An Online auctioning system will enable the user to use the website for

Auctioning on

Specific product online.

This project aims at creating an Online Auctioning system, which can be

used to

buy and sell articles. The user of the system can create an item for sale

providing

the item name, description, an image of the item, minimum bid price, and

etc.the

buyers can provide a bid amount.

Date: Name: Kiran B.Kothawade

Place: Pune

Contact this candidate