Admin Assistant/ Scheduler
Resume:
Krystal A. Villafana
Rialto CA 92376
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Objective: Obtain a position in a challenging role where I can maximize
my strong office skills, and my quality assurance and my leadership skills
with my ability to work well with people.
Skills and Proficiencies:
. Experienced in medical coding and billing for more than 4 years.
. In-depth knowledge of coding techniques and guidelines of medical
coding.
. Very sound knowledge of medical terminology, physiology and
pharmacology.
. Proficient in computer programs such as MS word and MS excel.
. Trained in Cerner, HPF, Chase, Medilinks, Power Chart, CCS web,
QuickBooks, Clio attendance tracking and productivity database.
. Able to adapt to new software practices.
. Planning and scheduling numerous therapist schedules including those
of an off-site facility.
. Leader over clerical staff ensuring departmental protocols.
. Excellent in communication, interpersonal and organizational skills.
. Travel and handling large deposits and accounts.
. Maintains a keen ability to multitask a variety of challenges and
responsibilities.
Work Experience
Personal Assistant/Accounting
Helm and Sons Amusements
Colton, CA 92324
June 2010 - Nov 2012
. Manage numerous phone calls from multiple phone lines, email and
messages.
. Respond to all correspondence from managers or vendors within a timely
manner.
. Collect all reports and credit card data for all personnel and
business accounts.
. Responsible for excessive personal errands for the owners and office
staff.
. Input data for multiple accounts in QuickBooks, processed outgoing and
incoming invoices.
. Large Cash handling.
. Apprise owner of staff's completed jobs, direct staff with other
duties and obligations.
. Frequent traveling, schedule flights, responsible for party
arrangements.
Coordinator-Rehab Scheduler Lead
Loma Linda University, Department of Outpatient Rehabilitation
Loma Linda, CA
June 2007 - 2010
. Responsible for coding and billing medical center outpatients.
. Manage different types of medical claims for physical rehabilitation
center.
. Investigate billing issues and authorize corrections.
. Maintain accuracy and productive quality, while upholding Loma Linda's
Core values.
. Audit team scheduler's work and productivity on a daily basis.
. Resolve sensitive patient cases and patient complaints.
. Schedule patients for Physical/Occupational/Speech Rehabilitation for
departments of Neuro/Ortho/Speech
. Oversee schedulers and arrange for their next day assignments.
. Scan for available schedule openings to be filled and identify any
errors.
. Confirm appointment verification and type of therapy treatments
through insurance authorization.
. Ensure each therapist has assigned amount of patients scheduled daily.
. Consistent prioritizing with walk in patients, high volume of incoming
calls, assigned tasks and Primary schedules, meeting deadline for
adjusting therapists' next-day schedules.
. Advanced/Proficient Use with MediLinks, Cerner, new and updated Loma
Linda Paging Systems, and basic software Word, Outlook, Excel,
PowerPoint, etc.
. Closing tasks included filing and placing Daily Schedule in each
therapist's inbox.
Front Desk Duties:
. Checking and charting In-Patients for Rehab therapy.
. Informing therapists via Page of patients' arrival.
. Scan next day schedules for openings and errors.
. Setting up charts for New Evaluations scheduled for the next day.
. Contacting therapists with start time for following day if any
temporary adjustments were made to their schedule.
. Back up Main Scheduling and ability to schedule and assist patients
regarding there scheduled therapy sessions.
. Scan all schedules and approve or assign scheduler to over see a
schedule prior to my departure -On call until the office is completely
closed.
Medical Coding and Billing
Dr. Shafai - Children's Medical office
Riverside, CA
July 2006 - 2007
. Paid internship
. Responsible for five doctors' billing and coding.
. CHDP forms
. Follow up on insurances, patient coverage.
. Scheduling and canceling appointments
. Insurance aging reports
. Answering multiple phone lines, filing, open and closing the office.
Courier
Loma Linda University Medical Center
Loma Linda, CA
June 2005 - 2006
. Responsible for transporting patients to designated exams,
appointments.
. Transporting cadavers to the morgue.
. Transporting blood, Medical records and Medication.
. Shuttle Driver
Education:
Rubidoux High School, Riverside, CA
Maric College Trade School, Riverside CA (Kaplan College)
Loma Linda University, Loma Linda CA
References:
Furnished upon request
Contact this candidate