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Customer Service Sales

Location:
Dallas, TX
Posted:
April 02, 2013

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Resume:

Michelle Clark

**** ***** ***** **. # ***, Dallas TX 75206(C) 214-***-****

(E) *********.*****@*****.***

OBJECTIVE

Achieve a position where my experience, education, leadership, and team-collaboration skills will provide

excellent support in the area of Social Work/Sociology. Identifying an organization that recognizes and

values skills needed for intake coordination and vocational rehabilitation. Seeking am organization that

shares the deep commitment of improving the lives of all clients.

EXPERIENCE and QUALIFICATIONS

• Experience in promoting individual programming while assessing behavior

challenges.

• Strong ability to implement services for youth and adults with behavioral

modifications.

• Detailed and organized self-starter with effective oral and written

communication skills.

• Excel in program and organizational planning, with success overcoming

challenges of limited resources and financial constraints

• Highly skilled in building community support.

• Excellent in project and customer/client relations.

• Proficient in Microsoft Office applications in HP and Apple, email programs,

Internet usage (including as a research tool.

• Work extremely well under pressure, ability to multi-task and prioritize,

positive, intelligent, and assertive leader.

• Motivated and eager learner capable of quickly assimilating new concepts

and skills into practical applications.

• Maintain strong interpersonal and diagnostic skills

EDUCATION

Bachelor of Science in University Studies with a focus in Social Science 08/2013

Associates Degree 8/2011

PROFESSIONAL EXPERIENCE

Bella Donna Day Spa - Tyler, TX 12/2007-5/2009

Independent Contractor/ Hair Stylist

• Maintained up-to-date knowledge of all hair related duties

• Provided excellent customer service

• Booked appointments and scheduled clients

• Ordered and inventoried hair products for spa

• Handled marketing, i.e. corporate donations and bought advertising for newspaper ads

• Setup and maintained company website

• Sold products and handled daily cash transactions

Hidalgo Hair and Body - Longview, TX 1/2004 - 12/2007

Assistant/ Hair Stylist

• Maintained up-to-date knowledge of all hair related duties

• Provided excellent customer service

• Ordered and inventoried hair products for spa

Spencer Gifts - Longview, TX 1/2001 – 12/2004

Store Manager/ Corporate Regional Inventory Trainer

• Conducted interviews and hiring and training of new employee for store

• Received and met monthly and weekly sales quotas from corporate for store and for

sales team

• Completed daily and monthly financial reports for corporate

• Conducted bi-annual store inventory and rolling daily inventory for various merchandise

categories

• Assessed and detailed damage inventory reports for corporate

• Received and displayed new seasonal inventory, completed detailed inventory reports for

merchandise

• Managed store and employee schedules

• Answered phones and dealt with customer compliant issues

• Trained new store mangers how to handle daily, quarterly, and annual inventory

• Trained new employees how to handle rolling daily inventory for various merchandise

categories

RELATED WORK/VOLUNTEER EXPERIENCE

Victims Outreach – Dallas, TX 2/2012-present

Victims Advocate/Intern

Children’s Advocacy Center – Dallas, TX 12/2010

Adopt a family Holiday Coordinator

Habitat for Humanity – Tyler, TX 2008/2009

Builder



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