hotel jobs
Resume:
Sk Mowazzam Hossein
Address: Cheeda Amrit A/703,cheeda Lodha Complex,Near Old R.T.O,Mira Road(E),Mumbai
401107, India
Phone Number: 91-932*******
Email: *******.***********@*****.*** Skype ID: md.shaikh4
Career Objective: Seeking a position to utilize my skills and abilities in the Hospitality
Industry that offers professional growth while being resourceful, innovative and flexible.
Area Of Interest : To participant in Internship Program for 12 months as a F & B Server in a
Hotel in Australia/U.S.A.
Educational History :
• GIMS School of hotel Management,Hyderabad,India, April 2008-
June.2011(BHARATIYAR UNIVERSITY IN COIMBATORE)
3 years B.Sc Degree in Hotel Management and Catering Technology
• WEST BENGAL BOARD OF HIGHER SECONDARY EDUCATION in the year
2008
Passed Higher Secondary School Certificate Examination
• WEST BENGAL BOARD OF SECONDARY EDUCATION in the year 2006
Passed Secondary School Certificate Examination
Professional Experience :
• QUALITY INN RESIDENCY HOTEL’, Hyderabad, India
• Food & Beverage Steward December, 2011 – June,2012
Ensuring a smooth service sequence taking account of the service standards and
the satisfaction of guests. Increasing sales by providing specialist advice and
active selling.
Ensure a consistent and convincing standard of service and maintain all the
service standards.
Constant promotion of additional sales.
Active contribution to service.
Guarantee a cost conscious manner of working.
Participate in internal meetings and training courses.
Care of guests from arrival to leaving the outlet in accordance with the standards.
Conscientious and correct execution of the Team Leaders’ instructions.
• HOTEL WILDER MANN, Aschaffenburg, GERMANY
• All Rounder(F&B Service &Sometimes worked as a Bartender),
November 1st, 2010 - April 30th, 2011
Greet the guests of the hotel at the time of Check-in & Escort to
their Room.
Taking calls at the reception.
Solving queries of the customers.
Giving suggestions to guests in terms of fooding & staying in the
hotel.
Capability of doing up selling.
Making Day to Day Arrival & departure List.
Making Discrepancy Report.
Learn how to make Beds of the guests.
Turndown service to be given to the VIP Guests of the Hotel.
Taking Feed backs of the guests during Check-outs.
• QUALITY INN RESIDENCY, Hyderabad, India
• As a Trainee December, 2008 – March,2009
Presenting the menu to the guests.
Maintaining the Standards & Quality of the service.
Sometimes worked in the Reception, House
Keeping and Coffe shop
Set up all the Covers as per Tea, Lunch, Dinner.
Set up the buffet of the restaurant.
On a weekly basis Inventory has to done for the
stocks.
Taking Orders from the guests.
serving the Guests In the restaurants & in room
dining.
Constant endorsement of further sales.
Taking orders on phone for In house guests at
Room service.
Delivery of orders in Rooms as per given time.
Refilling of Mini fridge in the room after the
departure of the guests.
Taking food from the kitchen to a restaurant as per
guests order.
Conscientious and accurate implementation of the
Assistant manager information.
Special Skills:
Comprehensive problem solving abilities, excellent verbal and written communication
skills, ability to deal with people diplomatically, willingness to learn, team facilitator & hard
worker.
Certifications & Achievements :
Successfully completed ‘Computer Certificate Course’ Awarded by Aptech Computer
Education in Belda,India, in the year of 2008.
Language Ability :
English Fluent
Hindi Excellent
German Basic
Urdu Fluent
Bengali Fluent
Hobbies :
Cooking, keeping and gaining knowledge of a different countries and making friends and nook
corner of the world, listing to music and watching T.V.As well as I am a hard worker.
CERTIFICATION:-
I, SK Mowazzam Hossein, declare that the information mentioned above is true & to the best of
my knowledge & nothing has been concealed or distorted.
Yours Sincerely,
SK Mowazzam Hossein
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