Management Manager
Resume:
Resume: Nicolette A. Covato, RN, BS, CCM, GCM
********@*****.***
RECENT WORK EXPERIENCE
****-******* ********** *********** *** Geriatrics and Extended Care,
CVAMC. Respite Program Coordinator.
Lead RN, Contracted Community
Nursing Home Program
2010 Bayada Nurses, Training Specialist
and Design Consultant for new
electronic medical record/point of
care device.
2001- Present Director of Case Management- HopeWell Medical Consulting,
a private case management company,
primarily Workers' Comp case
management, medical/legal review,
medical bill auditing, insurance
assessments and counseling to adult,
pediatric and geriatric populations.
My responsibilities have encompassed
all facets of the start-up,
marketing, and operation of the
business.
1998-01 TQ Consultants Fulltime-Nurse case manager,
medical record review Workers' Comp
and Longshore Act, auto
liability, medical legal review.
1998- 99Medisys and Medisys QI Part-time-Chart review, NCQA-
HEDIS standards. Utilization
Review. Home Health
1997-1998 Bayada Nurses Part-time-Pediatric and Adult
home visits; Cert Asthmas Home
treatment and Patient Teaching
Program
1995-1997 Olsten Kimberly Quality Care Case Manager/ R.N.Intake
Specialist,
Nurse case manager team member
responsible for the start-up of the
Geisinger Home Health Network, the
home health management network for a
large HMO with approximately 2000
active home care clients and
approximately 150,000 insured lives
in 15+ counties in Central and
North Eastern Pennsylvania.
PAST WORK HISTORY
1996-1997 School Nurse, W. Chester University Student
Health Services, W. Chester, PA
School nursing for university students, assessment,
treatments, med/surg, allergy management, STD counseling, sex
education, medication dispensing, inventory, ordering, onsite
lab testing, phlebotomy, working in conjunction with Chester
County Hospital, E.R. physicians.
1995-1998 R.N., Bayada Nurses, King of Prussia, PA
Home care pediatrics and adults, U.S. Healthcare contracted
pediatric and adult asthma patients for specialized home
treatment/teaching program. Per diem staffing.
1991-1995 Practice Manager, Surgical Assistant, Head Nurse,
Oral and Maxillofacial Surgery, Phila. PA
Oral/Maxillofacial Surgery practice start-up, management,
marketing, insurance billing, surgical assisting, pre and
post op patient care, hiring/training/supervising/scheduling
of office and clinical staff.
1984-1991 Staff R.N., Favorite Nurses, Inc., Haverford, PA
Staff R.N., Staff Builders, Inc.
Agency nursing; positions included pediatric and adult home
care(vents/IVs), occupational, methadone/drug ETOH rehab
clinic, hospital staffing for pediatrics and adults.
1984-1989 School Nurse, The Pathway School, Audubon, PA
School nursing for day and residential, neurologically
impaired/learning disabled K-12th grade students.
1983-1984 Staff R.N., VNA of Montgomery County, Norristown,
PA
Home care of all pediatric, well baby, parenting and child
abuse cases in poverty level district of Norristown; general
home care of med/surg patients, also.
1983-1984 Staff R.N., Children's Hospital of Philadelphia,
PA
Staff R.N. in PICU
1981-1983 Staff R.N., Variety Children's Hospital, Miami,
FLA
Staff R.N. for 22 bed pediatric surgical floor with two bed
step-down unit. Special assignment to work with world renown
plastic surgeon, Dr. Millard's cleft palate patients.
1979-1981 Charge R.N., Central Medical Center and Hospital,
Pittsburgh, PA
Graduate nurse to Charge Nurse of 30 bed med/surg floor with
4-6 bed surgical step-down unit.
EDUCATION
1974 Graduated in top 10% of class with Honors, South
Hills High School, Pittsburgh, PA
1979 Graduated with Honors/Peer Tutor Awards, Allegheny
County Community College, Pittsburgh, PA
1982-84 Credits toward a B.S., Montgomery County Community
College, Blue Bell, PA
1994 Graduated with Bachelor of Science in Psychology
/3.53 GPA, Eastern College, St. David's, PA
1995 Part-time studies toward M.A. in Psychology,
Immaculata College, Malvern, PA
2011 Will Graduate RN to BSN 2nd degree program w
Millersville Univ in Aug 2013
LICENSES & CERTIFICATES & OTHER
1. National Certification of Case Management: Cert #: 00044601
2. Pennsylvania registered professional nurse: RN 235489 L
3. Member National Association Prof Geriatric Care Managers
4. Member Internat'l Assoc of Rehab Professionals
5. Member Mid-Atlantic Chapter, Case Management Society of
America
CONTINUING EDUCATION
Recent Continuing Education via TMS at CVAMC - update provided upon
request.
2010 Project Management Logistics and Metrics, Bayada University,
Burlington, NJ
2010 Paying for Home Health Care - Insurance Review, Bayada University,
Burlington, NJ
2010 Home Health Care Part I Bayada University, Burlington, NJ
2010 Home Health Care Part II Bayada University, Burlington, NJ
2009 10th Annual PA/NJ Internat'l Assoc of Rehab Professionals Conference,
Atlantic City, NJ
2009 Proactive Claims Management and Employment Issues, Philadelphia, PA
2009 Impact of 2008 Amendments to the ADA and FMLA, Philadelphia, PA
2009 8th Annual PA Chapter IARP Workers' Compensation Conference, Hershey,
PA
2009 Best Practices: Employers, Insurance, Defense Counsel, Philadelphia,
PA
2009 Better Brains/Better Bodies, Reading, PA
2009 Essential Tools to Achieving Optimal Case Management Outcomes, W
Conshohocken, PA
2009 Issues in Pain Management and RSD, Philadelphia, PA
2009 Mastering Difficult Issues in Workers' Compensation, Philadelphia, PA
2008 Medical Management of the Shoulder Injury in a Workers' Compensation
Client
2008 Mid-Atlantic Case Management Society of America Conference-Review of
Legislation
2008 7th Annual Workers' Compensation Conference, Hershey, Pennsylvania
2008 Medical Legal Case Management Seminar, Allentown, Pennsylvania
2008 Mid-Atlantic Case Management Society of America Conf-Payer/Provider
Perspectives
2007 Emerging Issues in Transplant Case Management-University of Chicago
2007 6th Annual Workers' Compensation Conference-IARP/PARP, PA Chapter
2007 Improving Outcomes and Achieving Case Closure with Injured Worker-
AAOHN/CCMC
2007 Management of Chronic Pain-Medtronic-CCMC
2007 Navigating Medicare/Medicaid- CMSA
2007 Workers' Compensation Update
2006 Managing Pain Effectively: Improving the Quality of End of Life Care -
CMSA
2006 Reducing the Risks and Events in Patients with Diabetes - CMSA
2006 Effectively Managing Pain: Shrinking Money & Expanding Numbers - CMSA
2006 Cost Effective Wound Management in the Home - CMSA
2006 Oral Anti-coagulation: Preparing for Change - CMSA
2006 Chronic Pain Management: Exploring the Elements - CMSA
2006 New Developments in the Treatment of Non-Small Cell Lung Cancer - CMSA
2006 Emerging Issues in Transplant Case Management - CMSA
2006 Legal Issues of Older Adults-Jefferson HomeCare Network
2006 New Developments in the Treatment of Non-Small Cell Lung Cancer-
Chatham Institute
2005 Case Managers Survival Guide Part 2-Continuing Education for Case
Managers
2005 Case Managers Survival Guide Part 1-Continuing Education for Case
Managers
2005 Jump-Starting Return-to-Work: Secrets of Facilitating RTW CMSA
2005 Becoming An Entrepreneur CMSA
2005 The HIPAA Privacy Regulation: A Case Manager's Guide to Compliance-
CMSA
2005 Managing The Chronic Myofascial Pain Patient - CMSA
2005 Emerging Techniques for the Management of ADHF in the Outpatient
Setting- CMSA
2004 CMA Evaluation Consultants- Communication Techniques for the Nurse
Case Manager
2004 Asthma and Asthma Case Management- Online CE Chronicle
2004 Case Managers Survival Guide Part 3-Continuing Education for Case
Managers
2003 CMA Evaluation Consultants- Partnering with Case Management
2002 Magee Rehabilitation- Biofeedback: Applications in Rehabilitation
2001 CMA Evaluation Consultants, Inc. Standards of Care and Treatment
2001 Bryn Mawr Rehab/Jefferson Health System-What, When & Why: The Three
W's of IMEs
2000 National Association of Rehabilitation Professionals in the Private
Sector Meeting
2000 13th Annual Pennsylvania Workers' Compensation Law Review
2000 Legal Nurse Consulting Seminar Conference
2000 The Philadelphia Workers' Compensation Claims Association-18th annual
seminar
1999 12th Annual Pennsylvania Workers' Compensation Law Review
1999 Bryn Mawr Rehab Rehabilitation of Head Trauma Patients
1999 Magee Rehabilitation Hospital/TJUH Repetitive Stress Syndromes in the
Workplace
1998 Personnel Law Update
1998 Jefferson Health Systems Case Management Symposium
1998 Interdisciplinary Approach to Chronic Pain
1997 US Healthcare Asthma Inservice
1997 Healthcare Asthma Inservice
1996 Intravenous Insertion Theory and Practicum
1995 Re-orientation/Update to Hospital Nursing
1995 Play Therapy
1995 Body Language through Dance and Music
1994 Mind, Mood, Appetite-Nutrition Seminar for Nurses
1993 Computers in Medicine
1992 Practice Management
1991 Insurance Billing/Medicare Seminar
1989 Medicare Regulations Seminar
1988 Lamaze and Other Natural Childbirth Methods
1987 Parenting Lecture
1986 Stress and the Medical Professions
1985 La Leche Breastfeeding Symposium
1984 Infant Care, Breastfeeding and Weaning
1983 The Philosophy of Methadone and Detoxification
1982 Parenting Seminar
1981 Pediatric Ventilator Patient Care
References available upon request.
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