Customer Service High School

Mamdouh Wahba

**** * ********** ****

Long Beach, CA 90808

Cell: 562-***-****

E mail: *********@***.***

QUALIFICATIONS

• Works well without supervision

• Ability to prioritize and remain focused on the essence of an issue

• Excellent with customer support services

• Skilled at learning new concepts quickly while working well under pressure

Professional Experience

Farmers & Merchants Bank, Long Beach, CA 01/98-09/12

Bank Teller/ New Account

• provided great customer service

• Managed multi-lined phones

• maintained a neat and organized work place

• provided support to supervisors

• Maintain/run office in managers absence

• Ability to process great deal of transactions

• Ability to keep great balancing record

• Interacted well with staff members, communicated openly with supervisors

• Answer customers' questions, and explain available services such as deposit accounts, bonds, and

securities.

• Compile information about new accounts, enter account information into system, and file related

forms or other documents.

• Refer customers to appropriate bank personnel in order to meet their financial needs.

• Interview customers in order to obtain information needed for opening accounts or renting safe-

deposit boxes.

• Inform customers of procedures for applying for services such as ATM cards, direct deposit of

checks, and certificates of deposit.

• Obtain credit records from reporting agencies.

Sam’s Arco Station, Bellflower CA

Bookkeeper

• Preparing sales reports.

• Preparing all checks to vendors

• Check and follow up the inventory system.

Extra Fuel, Los Angeles CA

Bookkeeper

Setting up and maintaining accounts receivable files and other financial records. Billing, process cash receipts

and credit balances. Respond to questions and making calls regarding overdue bills. Disbursing checks, and

reconciling bank statements. Analyze past due invoices and initiate collection efforts verbally or in writing.

Mamdouh Wahba

3039 N Bellflower Blvd

Long Beach, CA 90808

Cell: 562-***-****

E mail: *********@***.***

Prepare invoices for data processing. Prepare regular periodic and special accounting reports. Make bank

deposits and produce income statements. Generate income and expense reports

Cairo High School, Cairo, Egypt 07/73-08/97

Mathematic High School Senior Teacher

• Earned high marks for the quality of classroom teaching, lesson plans and instructional materials used

in teaching

• Developed innovative approaches that were held as the model standard for meeting district goals

• Taught science to students and individuals with learning challenges

• and individuals with learning challenges

• consistently commended for ability to redirect students exhibiting behavior problems by replacing

disruptive, unproductive patterns with positive behaviors

• Prepare homework, assignments and assessment

• Research information to ensure the knowledge imparted is current

• Mark homework and pieces of assessment

• Identify the needs of individual students in their classes, and work to help each child develop his or

her own potential

• Prepare lessons, making them as interesting as possible

• Prepare resources for the classroom

• Confer with students over their work

• Assist children to learn, not judge their inability to learn

• Identify emotional, intellectual, physical, etc issues which may be hindering the student from learning

to his/her best potential, and research and recommend courses of action

• Conduct parent-teacher interviews

• Provide a sounding board (for both students and teachers) and allow for open discussion

• attend professional development sessions to improve his/her own teaching methods and curriculum

• Treat students with respect, and teach them to treat others with respect

EDUCATION:

Assiut University, Assiut, Egypt

May 1973

B.S. of Mathematics and Science

Stratford Career Institute

Washington, DC

Bookkeeping Diploma

September 2006

Contact this candidate