Marketing Customer Service

Amanda L. Burns

**** *. ******** **. ******, Co *0206 • 720-***-****• *************@*****.***

Objective: Seeking a full time position that will further my experience in the marketing/PR/social media

field and that will allow me to contribute to a company I am passionate about and that can provide me the

opportunity to grow with.

Education

University of Colorado Denver, Denver Colorado May 2012 Graduation

Bachelor of Science in Business Administration, Marketing

Technical Skills:

Exceptional knowledge in MS Office (Word, Excel, PowerPoint, and Outlook)

Exceptional knowledge in multiple social media vehicles (Facebook, Twitter, and LinkedIn)

Extensive training in business software packages (Financial Edge, Raiser’s Edge, and ATMS+)

Adequate knowledge in Adobe Creative Suite (InDesign, Photoshop, Illustrator)

Recent Employment

Denver Botanic Gardens, Denver, Co Administrative Assistant 08/11 Present

Denver Botanic Gardens, Denver, Co Education Marketing Intern 05/11 – 08/11

Oakley Sales Corp. Denver, Co Sales Lead 07/06 –

04/12

Relevant Work Experience

Denver Botanic Gardens

Published articles promoting departmental programs in Natural Awakenings magazine

(August 2011) and Romeo and Juliet performance program for the Denver Center for the

Performing Arts (February 2013).

Posted blogs for multiple speakers and classes on Denver Botanic Gardens website.

Managed communication of marketing media deadlines between education and marketing

departments.

Updated marketing content for organizational website and online calendar of events/classes.

Responsible for the editing of marketing content and quarterly organizational newsletters.

Coordinator for organization wide staff meetings and volunteer appreciation dinners (100+

attendees).

Developed and implemented various marketing plans for the purpose of increasing revenue

from various programs and classes.

Coordinator for the teacher assistant program, and Horticulture Therapy program.

Amanda L. Burns

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Responsible for multiple facets of financial, statistical, and budget data for the education

department.

Office maintenance; including departmental calendar, equipment, supply ordering, and

cohesiveness.

Oakley Sales Corp.

Exceptional Customer Service

Employee Management

Employee Training

Merchandising and Display

Problem Solving

Driving Sales Goals and Incentives

Inventory and Pricing Controls

Record Keeping

Relevant Course Experience

Marketing:

Marketing Research: Conducted semester long analysis of specific markets through surveys,

interviews, focus groups, etc. and reported on the results.

International Marketing: Semester long research for the development of professional

marketing plans, involving the development, promotion, and marketing of a new or existing

product in a variety of consumer segments.

Advertising: Semester long research for development of professional advertising campaigns,

involving the development, testing, and reporting for an existing product.

Management:

Managing Individuals /Teams: Extensive, semester long studies into the multiple facets of

organizational cohesiveness and team building.

Organizational Design: Conducted semester long research on several corporations and their

organizational environment and reported on ways to improve the organization’s operations

(internal and external).

Applied Marketing Management: Semester long research for the development of professional

marketing plans, involving the development, promotion, and marketing of a new or existing

product in a variety of consumer segments.

Information Technology:

Information Based Decision Making: Comprehensive studies in Microsoft Office

Principles of Information Systems Technology in Business: Extensive studies in Microsoft

Excel

English:

Amanda L. Burns

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Rhetoric and Business and Administrative Writing: Very knowledgeable in both business and

composition style writing with strong skills in vocabulary, citation, and overall structure of

work.

Honors and Volunteer Experience

Dean’s List, University of Colorado Fall 2007/Spring 2011

Habitat for Humanity, Volunteer Spring 2010

Amore Missions, Volunteer Summer 2005/2006

Personal

Passionate about the creative side of business (Marketing and PR)

Passionate about art (painting, drawing, crafts)

Exercise (cycling, yoga, snowboarding)

References and Supporting Documentation Furnished Upon Request

Contact this candidate