Manager Case

NORMA L. NISBETT

**** ***** ******, *****, ******* 718-***-**** Cell: 646-***-****

OBJECTIVE: To secure a challenging and rewarding position that will provide

opportunities for continual learning experience and career growth.

EXPERIENCE: Albert Einstein College of Medicine Bronx, NY

Apr/2006 to Present

CASAC-T Counselor (MMTP)

• Conduct intake interviews for new clients.

• Maintain and develop treatment plans for caseload of 50 plus clients based

on client’s needs.

• Follow up with clients in a weekly basis to assess clients’ needs and

appropriately take best course of action including: methadone dosage,

detox / rehab referrals, etc.

• Confer with clinical team to determine type and degree

of client eligibility for service.

• Conduct individual counseling sessions and assist clients with SSI/SSD,

HRA, and Housing benefits.

• Maintain clients’ data base and complete clients’ STARS reports.

• Supervision of urinalysis and appropriate medical referrals.

• Facilitate anger management groups.

Ryer Avenue HDFC B ronx,

NY

Dec/1995 to Sept/2005

Senior Case Manager/Case Manager

• Conducted individual sessions and home visits.

• Referred clients to detox / rehab and work cooperatively with clinical staff.

• Informed and encouraged clients to use Harm Reduction practices.

• Monitored entitlements, mental health and medical

compliance.

• Kept constant communication with HRA case workers

and home attendants to ensure services were available

for clients.

• Acting clinical director and assisted with clinical staff

supervision as per clinical director request.

• Facilitated women groups.

T remont Community Council H.A.S Program B ronx, NY

Aug/1989 to Oct/2005

Home Attendant

• Assisted elderly clients accompanying them to medical appointments,

prepared meals and minor housekeeping.

• Administered and monitored medication as specified by physicians.

Loehman’s Department Store B ronx, NY

Jun/1986 to Jul/1988

Stock Manager

• Supervised stock staff, maintained shipments and deliveries.

• Conciliated purchase orders and kept updated inventory of merchandise.

EDUCATION: Outreach Training Institute, Queens, NY; May 2010

CASAC – T

Boriqua College, New York, NY; June 1996

Bachelor of Science in Human Services

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