Customer Service Quality

**** ***** ****, ******, ***** ***** – 817-***-**** *********@*****.***

Aerospace Areas of Expertise

• Quality Inspection/Designated Supplier Quality Representative

• Manufacturing – Assembly

• Warehouse/Shipping/Receiving

Highlights of Qualifications

• Quality Certification Auditor

• Designated supplier quality representative for numerous customers with approved stamps

• Interfaced with Quality, Manufacturing Engineering, Production Floor, Customer Service

via Purchase Order and Customer Print Requirements

• First Article Inspections done to AS9102 format or Customers FAI forms

• Involved in conference phone calls i.e. Parker Hannifin and Customers for trouble-

shooting and Clarification

• Computer experience of Excel Programs and Word Programs

• Trained new personal on different accounts directed by Supervisor

• Inspection: Components/Sub-Components, Hose Assemblies/Sub-Hose Assemblies,

Formed Sheet Metal Configurations and Machined Components

• Inspection: Raw Material in Bar and Tube form and Sheet Metal

• Inspection: Tube assemblies in Swaged, Brazed and Weld, and Welded Sheet Metal

Configurations and Components

• Coordinated shipping/inspection for Titanium swaged Tube Assemblies for B717 project

• Have one year experience in GD&T

Manufacturing-Assembly

• Building Hose assemblies/sub-assemblies (Standard/Fixture/Complex Manifold) Fuel,

Pneumatic and Hydraulic lines

• Followed Parker Hannifins Working Procedures to make Quality products

• Assembled General Motors Air-conditioning Lines

• Machine-shop D Operator on 8 and 6 Screw Machines

• Boroscoped Fillet and Butt Welds

Warehouse/Shipping/Receiving

• Packed Fittings and Hose assemblies in appropriate boxes

• Filled out different Bill of Lading for different carriers

• Loaded and unloaded material with forklifts and pallet jacks

• Pulled required material from warehouse to appropriate areas

• Signed/verified quantity of Fittings, Hose received via packing list/CoC from vendor

• Inventory Auditor to verify counts were correct

Relevant Work History

• 10 years: DSQR and Assembly/Manufacturing

• 5 years: Shipping Receiving/Warehouse

• 3 years: Quality Control

• Present Employment since 3-2012 @ S & S Machines as Quality Inspector of Sheet

Metal, Components, Paints, Fastener Rivets, and Assorted Hardware

Education/Training/License/Certifications

• Zephyrhills High School – Diploma/Graduated 1980

• Blue-Print Reading Class (3 month course) 1985

• Certifications for Supplier Release: The Nordam Group, Hamilton Sundstrand, Rolls-

Royce, Aircelle, United Launch Alliance and B F Goodrich

Other

• Building Experience – Built my own house in 6 months time under direction of

Contractor 1993

• Volunteer Building experience on other homes and a building 1983-present

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