Customer Service Sales
Resume:
Alma E. Garcia
San Diego, CA 92139
**********@*****.***
Objective Offer an extensive experience in customer service
and support with maintaining documentation,
problem-solving, sales staff support, and
planning/implementing proactive procedures and
systems to avoid problems in the first place.
Strong sense of accuracy, dependability, strong
organizational skills, detail oriented and ability
to work independently or as part of a team.
Excellence at attention to detail, confidentiality,
thoroughness, decision making, independence,
analyzing information, results driven, energy
level
Possess solid computer skills, while filing,
organizing, and fulfilling projects.
Excellent working knowledge using Microsoft Excel,
WordPerfect, Microsoft Word.
Maintain/update accurate inventories.
Education
Licensed Pharmacy Technician
2008
Pima Medical Institute, Chula Vista, CA.
Awarded with Honors and Excellent Attendance
Externship
Pharmacy Technician, CVS Pharmacy, National City,
CA 2008
Receive written prescription or refill requests and
verify that information is complete and accurate.
Assist customers by answering simple questions,
locating items or referring them to the pharmacist
for medication information.
Fill bottles with prescribed medications and type
and affix labels.
Establish and maintain patient profiles, including
lists of medications taken by individual patients.
Order, label, and count stock of medications,
chemicals, and supplies, and enter inventory data
into computer.
Prepare and process medical insurance claim forms
and records.
Operate cash registers to accept payment from
customers.
Assisted pharmacist to dispense by reading
medication orders and prescriptions; preparing
labels; calculating quantities; assembling
intravenous solutions and other pharmaceutical
therapies.
Employment Sales Associate, Macys, National City, 2011 -
CA 2012
Recovery (Customer Service)
Work closely with staff members
observing, supervising, and maintaining
sales floor organized.
Quickly and effectively solve customer
challenges.
Collected money, counted, and performed
cash, credit card, and personal check
transactions with accuracy and
effectively.
Demonstrated knowledge of store products
and services, using this knowledge to
build sales
Sales Associate, 99 Cents Stores, 2006 -
National City, CA 2009
Customer Service
Maintained/updated accurate inventories
before and after every work day.
Assist customer to finalize purchases,
while accurately performing cash, and
credit card transactions.
Provide accurate answers to customer's
needs, while suggesting and directing 2008 -
the best merchandise. 2009
Sales Associate, Toys R Us, National
City, CA
Customer Service
Interact with customers on sales floor
and handle cash transactions with
accuracy and efficiency.
Assist in maintaining a well stocked and
neat store appearance.
Act quickly to address guest concerns
and provide resolutions.
May be assigned to work in multiple
departments to help guests and the store
team to achieve daily results.
References Furnished Upon Request
Contact this candidate