Customer Service Real Estate

Jacquelyn Bouvier Cooper

**** ******* *** #**

Westchester, CA 90045

*************@***.***

310-***-**** Cell

Objective: In search of an opportunity with a well established company that will that will allow me to bring a positive attitude and give of myself to others while utilizing my talents and skills.

Skills:

• Ability to deal with customers on all levels via telephone or email to ensure successful communication

• Resolve problems and conflicts while keeping a calm, positive attitude

• Listen to issues of customers and fellow employees while keeping the companies goals in mind to maintain a productive workforce

Career Development

Realty World / 1st Interstate Realtors

Culver City, CA

1992 – Present

Real Estate Sales Person / Broker

• Preparing market analysis to potential clients

• Scouting for potential real estate investors, sellers, and other potential clients

• Advertising clients properties for sale

• Hosting open house events for my clients and others

• Negotiating home prices and other crucial aspects of real estate contracts

• Educating clients in regards to the home sale process, as well as escrow and title details

• Setting appointments with clients by phone

R&B Realty Group

Los Angeles, CA

1992-1996

Telephone Technician/Appointment Setter

• Telephone reception within a high-volume environment

• Set reservations that was best suited for clients needs

• Demonstrated a skill for customer service that resulted in a high level of customer service while building affirmative, loyal customer relationships

Kushin’s Shoes

Beverly Hills, CA

1986-1992

Sales Associate / Cashier/ Stock work

• Ensure that the customer receiving the highest class service

• Deals with the customer queries and problems and troubleshoot them via phone and in person

• Shoe sales

Jacquelyn Bouvier Cooper

7430 Arizona Ave #27

Westchester, CA 90045

*************@***.***

310-***-**** Cell

Nordstrom Department Store

Torrance, CA

1984-1986

Sales Associate / Cashier/ Stock work

• Above duties as well as the following:

• Responsible for maintaining the area clean and orderly

• Welcoming customers upon arrival

• Done other various duties assigned

Education / Licensing / Certification

Real Estate Sales / Brokers Licensee

State of California; Department of Real Estate

2005

Canisius College

Buffalo, NY

1982-1984

Major: Pre-med

Bennett High School

Buffalo, NY

Diploma: 1982

References are available upon request.

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