Indigo A Potts
**** ********* **** *** ** ● Burtonsville, Maryland 20866 ● 240-***-**** ● ***********@*****.***
Receptionist
EDUCATION & TRAINING
High School
July 2010
Paint Branch High School
Burtonsville
KEY COMPETENCIES
• Monitoring
• Reading Comprehension
• Speaking
• Writing
• Management of Material Resources
• Management of Personnel Resources
• Time Management
• Judgment and Decision Making
• Active Learning
PROFESSIONAL EXPERIENCE
Retail Sales Associate
September 2012 - Present
Macys
Bethesda, MD
• Greet customers and ascertain what each customer wants or needs.
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Answer questions regarding the store and its merchandise.
• Prepare sales slips or sales contracts.
Crew Member
May 2011 - June 2012
Mcdonalds
Burtonsville, MD
• Accept payment from customers, and make change as necessary.
• Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
• Clean and organize eating, service, and kitchen areas.
• Communicate with customers regarding orders, comments, and complaints.
Crew Member
August 2010 - April 2011
McDonalds
Silver Spring, MD
• Accept payment from customers, and make change as necessary.
• Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
• Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.
• Cook or re-heat food items such as french fries.
• Communicate with customers regarding orders, comments, and complaints.
Waitress
November 2008 - July 2009
Erikson Riderwood Community Assitant Living
Silver Spring, MD
• Take orders from patrons for food or beverages.
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
ACCOMPLISHMENTS & AWARDS
• Employment of the month, 2008
TOOLS & TECHNOLOGY
• Word, Excel, and Power Point