Lizbeth Ramos-Aguilar
East Meadow NY 11554
*******.******@***.***
Administrator Assistant
Five years of experience
1. Highly skilled in greeting visitors, determining nature of business and directing to proper individual.
2. In-depth knowledge of typing correspondences, reports and other documents.
3. Answering telephone, giving relevant information to callers and routing calls to appropriate individual
4. Demonstrated ability to schedule appointments and meetings
5. Thorough understanding of making copies of printed documents, and filing correspondences, reports and additional records
6. Extremely proficient in using Microsoft Office Suite
7. Knowledge of arranging travel schedules and reservations
8. Able to work and converse efficiently with all levels of colleagues, clients and other external contacts
Experience
Administrative Support 2008 to 2013
Honeywell Smart Grid Solutions, Plainview New York
Responsible for providing an efficient and professional administrative and
clerical service to colleagues, managers and supervisors to facilitate the efficient
operation of the scheduling department.
1. Updated processing and filing of documents.
2. Maintained accurate record of daily scheduling numbers and helped create track reports of weekly monthly reports.
3. Created and modified documents using Microsoft Office. Set up appointments via email and telephone with clients for NYC & LI contracted programs.
4. Provided training to new staff in clerical, data entry & scheduling departments.
5. Developed and maintained filing systems and daily work schedules for field staff.
6. Coordinated Monthly Employee Relation Meetings which helped employees & managers gather and communicate at least once a month.
7. Typed and processed documents as needed.
8. Ordered office supplies and monitored inventory.
9. Updated and maintained mailing lists.
10. Produced mailing labels and reports as requested.
11. Maintained appropriate interpersonal relationships with employees, peers, and consumers.
Administrative Support 2013 to 2013
1199 SEIU FUNDS Training & Employment
Performed secretarial and Administrative duties. Responsibilities included scheduling appointments, providing information to members, taking dictation, and relieving officials of clerical duties.
1. Communicated with 1199 SEIU members and advocates via telephone or written correspondence regarding tuition eligibility, claim submissions and plans, programs and services
2. Distinguished the benefit plans per Fund; identified their appropriate enrollment and eligibility rules and required documentation
3. Requested required proof of wages or hours worked as necessary; forwarded documentation to the Eligibility Department to update member eligibility records
After eligibility was verified, appointments for 1199 members were arranged with counselor for future advisory
-Fluent in Spanish & English