Manager High School

Diego Rosales

*** * **** ** *** Angeles CA *****

310-***-**** *********@*****.***

Objective

Obtain a position as a retail consultant that will enhance my sales and management skills, leading to further my

development and growth in the company

Experience

JP Morgan Chase, Los Angeles CA July 2010-January 2013

Senior Teller (ATM, TCD and Vault custodian)

• Consistently referred customers to personal bankers for the successful sell of products, leading my

bank branch to be number one in the district

• Provided excellent customer experience by acknowledging the needs of the customer, thus leading

to sell opportunities

• Shipped and ordered cash for the entire branch

• Trained new tellers on using teller express and gave successful referral techniques

• Processed deposits, withdrawals and payment t ransactions

• Ordered inventory for the entire branch through e-purchases

Home Depot, Hollywood CA November 2007-March 2010

Lead Cashier Manager

• Successfully increased credit card applications sells

• Managed and t rained 10 to 15 employees for cashier position

• Handled customer complaints and concern

• Stocked inventory

Rosales Company Inc, Los Angeles CA May 2005- May 2007

Public Relations

• Promoted business by going to car manufacturers, speaking with representatives and handing out

business cards

• Maintained relationship with clients through constant communication, thus leading to the increase

of new clientele

Education

University High School June 2005

Skills Summary

Professional: Strong leadership, organizational and interpersonal skills, public speaking

Languages: Fluent in Spanish and English

Computer Skills: Microsoft word, excel and powerpoint, strong internet skills

Awards/Accomplishments

• Executive Award from fraud prevention 2009

• Most opened Home Depot credit card applications for the second quarter of 2009

• Number 1 in the district for JP Morgan Chase during the months of March and April 2011

Diego Rosales

209 S Reno St Los Angeles CA 90057

310-***-**** *********@*****.***

• Number 1 in the district for JP Morgan Chase during the months of April and June 2012

Contact this candidate