B RA N DI E MU N KS
972-***-**** home 469-***-**** cell *******@*****.***
O B JE C T I VE
Apply my wide spectrum of people-skill experience and administrative management skills to keep your front office
administrative team on target with their objectives.
S K I LL S P RO F IL E
- Detail oriented, organized, self-motivated to go beyond status-quo
- A team player, applying people management skills to maintain an atmosphere of cooperation and mutual respect
- Experience in recruiting, selection and training in multiple industries Increasing client base and/or revenues over and above stated
targets through development of new marketing materials and/or upselling through value positioning and applying an
approachable style and people skills to increase sales
- Accounts receivable, payable, and payroll administration
E M P LO Y ME N T H IS TO R Y
D ental Temp Agencies 7/1/2010 Present
Dallas/Ft. Worth area
- RDA and Front Office Admin Temp work for offices throughout the DFW area, quickly adapting to each office’s varied procedures,
and providing my years of experience in the dental field to keep the practice running smoothly in the absence of a full staff.
S mile Workshop – Office Manager/RDA January 2012 – January 2013
Denton, TX
- Sought, selected and trained RDAs and front office staff
- Processed payroll : calculated, filed tax forms and ensured paychecks were accurate and received on time
- Managed Accounts Payables, Receivables and Collections: increased production revenue 25 -30%
- Coordinated insurance benefits for patients and ensured that all claims were filed promptly and accurately
- Assisted Doctors and Hygienist with digital imaging, impressions, and treatment plans
- Implemented effective advertising ideas; Baskets to local businesses that we take their insurance; $50 Refer a Friend, In Office
Whitening for $99 marking with Group On and such like advertising companies
P arkview Dental – Office Manager/RDA June 2010 – December 2011
Plano, TX
- Sought, selected and trained RDAs and front office staff
- Processed payroll : calculated, filed tax forms and ensured paychecks were accurate and received on time
- Managed Accounts Payables, Receivables and Collections: increased production revenue over 35%
- Coordinated insurance benefits for patients and ensured that all claims were filed promptly and accurately
- Assisted Doctors and Hygienist with digital imaging, impressions, and treatment plans
- Implemented training for assistants, teeth whitening to practice, In Office IV-Sedation, and Oraqix software
- Organized the front office systems and back office areas; Operatories and Sterilization area
D r. Rick Barfield & Associates – Front Office/RDA February 2006 – May 2010
Plano, TX
- Front Office Responsibilities to include all aspects of front desk duties:
- Patient scheduling, recall, and maintaining patient records
- Treatment Planning and Sales; diagnosed treatment plan based on clinical exam and radiographs, educated patients on
treatment, verified insurance and patient co-pays, sold and scheduled appropriate treatments
- Insurance verification, billing, and collections
- RDA responsibilities to include Digital Imaging, Impressions, making temporaries
P art-time Sales 2008 - 2013
Dallas/Ft. Worth area
- Sales roles for Miche, Mary Kay, Scentsy, and Planet Tan; meeting or exceeding all sales targets
T exas Roadhouse September 2002 – August 2007
Denton, TX
- Floor Shift Manager [2004-2007] Managed adequate staff coverage, trained new employees and evaluated performance.
Calculated and reported daily and weekly sales and food, liquor and payroll costs to corporate office.
- Server [2002-2006] Provided top-notch customer service to ensure the diner’s experience was enjoyable.
References are available upon request