Market Research Analyst

Roy D. Nicholson Jr.

**** ******** **, ******, ** 44709

330-***-**** • *********@*****.***

SUMMARY

• Certified Research Analyst: certified by International Institute for Procurement and Market

Research (IIPMR)

• Sales experience including: product sales, consultation sales, relationship building

• Recognized for outstanding customer service, exceeding sales standards and superior job

performance

• Recognized by the Community Action Agency of Stark County as an outstanding example in the

community and nominated for a national award

• Volunteer at Packard Institute helping young adults with addiction through alternative programs

• Certifications for Merchandising Standards, Retail Visit Excellence, Team Lead Skills, and Train

the Trainer by the National Association for Retail Marketing Services (NARMS)

• Experience using Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)

PROFESSIONAL SKILLS

SALES MANAGEMENT

• Acquire new clients and sales leads by recruiting in the field, referrals, and word of mouth

• Train sales team on professionalism, sales techniques, and company policy

• Facilitate weekly meetings on following guidelines and conduct in the field

• Research and monitor progress of sales team and sales trends

• Perform business to business, residential, inside/outside and phone sales

• Exceed sales goals through building relationships, prospecting, and cold calling

• Manage inventory through merchandising and conducting inventory audits

• Utilize internal computer system to track information, make purchases, and place orders

• Answer incoming calls to satisfy customer needs

• Initiated outbound calls to follow up on account activity and generate new business

TRANSPORTATION/WAREHOUSE

• Class A CDL

• Transport freight by semi truck to make on time deliveries, load and unload trailers,

• Perform warehouse duties such as organizing stock, operating forklifts, and operating pallet jacks

EDUCATION

Master of Business Administration November 2011

American Intercontinental University Hoffman Estates, IL

• Concentration: Organizational Psychology and Development

• GPA: 3.50

EMPLOYMENT

2013-Present Preventative Healthcare Advisor, Lifeline Screening, Canton, OH

2012-2013 Sales Team Leader, Lifetouch Portrait Studios, Boardman, OH

2011-2012 Consumer Sales Agent, VXI Global Solutions, Canton, OH

2009-2011 Communicator, Infocision Management Corp, Akron, OH

2008-2009 Senior Area Manager, International Profit Associates, Buffalo Grove, IL

2007-2008 Marketing Associate, Direct Buy, Uniontown, OH

2006-2007 Truck Driver, Crystal Springs Materials, North Canton, OH

2004-2006 General Sales Manager, United Studios of America, Massillon, OH

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