Medical Assistant Customer Service
Resume:
AMPARO ORTIZ
*** ********* ***, ********, *.Y ***08
*******@*****.***
Objective: MEDICAL ASSISTANT
HIGHLIGHTS
Medical Assistant Certificate-Allen School 2010
Assisted a Metabolism and Endocrinology specialist with finger sticks, glucose testing, Doppler testing, ANSAR testing, Nerve Conduction testing, and other clinical & clerical tasks
Exceeded all pervious goals for sales at a national giant retail store
De-facto assistant to store manager performing full range of responsibilities; provided customer interface; trained over 30 new cashiers; responsible for inventory control
Five time Employee of the Month Award Winner
PERSONALITY*
Hard-working and dependable
Good at scheduling and organizing details
Loyal person who enjoys being part of a team
Huge desire to get the job done right with precision and accuracy
*Assessed by a Myers-Briggs/Keirsey instrument for determining personality and temperament
SKILLS
Schedule and manage appointments
Arrange hospital admissions/lab tests/referrals Organize, file, and maintain records/charts
Verify insurance/obtain pre-authorization
Perform bookkeeping/financial management
Process insurance claims
Provide patient education with regards to health Order/maintain/inventory supplies & equipment
Interview, obtain and record patient history
Obtain vital signs and measurements
Prepare/maintain exam rooms & treatment area
Prepare patients for exams and treatments
Assist with exams and treatments
Assist with minor surgeries and procedures
Wrap items for autoclaving
Perform sterilization procedures
Perform phlebotomy/venipuncture/fingerstick
Run an electrocardiogram (EKG/ECG)
Collect and prepare laboratory specimens
Perform vision and hearing testing
Perform respiratory testing
Perform tuberculosis (TB) screen
Perform urinalysis
Perform Doppler testing
Perform ANSAR testing
Perform Nerve Conduction testing
EXPERIENCE
06/11-01/12 MEDICAL ASSISTANT
Comprehensive Health Care & Rehab Services LLC Brooklyn, N.Y
06/10-08/10 MEDICAL ASSISTANT [INTERN]
Dr. Tooraj Zahedi, Endocronologist Brooklyn, N.Y
11/06-08/09 CUSTOMER SERVICE/SALES/MANAGEMENT
Toys R Us Queens, N.Y
09/01-01/04 CHILD CARE PROVIDER
Private Family Brooklyn, N.Y
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