Vincent Rodriguez Jr.
***** ********* *** **** ***** 562-***-****
Norwalk, CA 90650 Email: **********@*****.***
OBJECTIVE:
To obtain a position that will utilize my driving skills in a company where there is room for advancement.
EDUCATION:
University Of Phoenix
Associates of Arts in Information and Technology
University of Phoenix
Bachelor of Science (Multimedia and Visual Communication) Expected Graduation Date October 2014
Warren High School
High School Diploma
EXPERIENCE:
Waste Management Healthcare Solutions April 2010 - Present
Environmental Specialist
• Pick up and transport waste safely according to all federal, state, and local rules and regulations.
• Labeling of containers and completion of pre-printed manifests and work orders.
• Performs warehouse work related to receipt, shipment, storage, distribution, or delivery of waste materials.
• Loads, unloads, moves, or stores items according to delivery or routing documents, or supervisor instructions and performing general housekeeping duties.
• Classify, segregate, and inventory waste containers in storage for shipment.
• Conducts lab pack operations. Pack small laboratory containers of chemical waste into larger containers for shipment.
• Perform various regulatory compliance and safety tasks including, but not limited to: Pre-trip inspections of vehicle, Reporting all losses, spills, accidents, and
safety violations, and resolving over packing of leaking containers/containers in non-DOT shippable condition.
American First Credit Union Feb. 2005 – April 2010
Records Retention/ Technical Services Specialist
• Responded to support calls, emails and in - person requests from users on technical support related issues
• Remotely diagnosed and resolved customer issues using secure remote connection
• Utilized customer management and tracking system to input accurate and complete activity logs on a daily basis
• Installed and configured desktop computer hardware and software, printers, peripherals and any other audio / visual or related technology or equipment
• Performed basic desktop, email and network administration, including account creations and terminations, password resets and data/server rights management
• Escalated unresolved and priority issues to relevant departments
• Communicated issues and resolutions, both orally and in writing, to users and management, including the creation of training materials, knowledge base
documents and written recommendations for updating technology related procedures and policies
Mervyns Department Store Feb. 2004- Feb. 2005
Logistics/Visual Specialist
• Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or
shipping.
• Maintain metrics, reports, process documentation, and customer service logs
• Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
• Communicate freight transportation information to customers or suppliers, using transportation management, electronic logistics marketplace, or electronic
freight information systems, to improve efficiency, speed, or quality of transportation services.
• Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives.
• Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
• Plan or implement material flow management systems to meet production requirements.
QUALIFICATIONS:
• Ability to work under pressure in a fast-paced environment.
• Strong interpersonal skills and proven ability to work well with individuals at all levels.
• Excellent analytic and problem-solving skills.
• Detail orientated and resourceful in completing projects
• Ability to multitask efficiently.
• Microsoft Office Proficient
• Ability to learn new computer programs and applications quickly, with little instruction
• Recognized for ability to plan, organize and coordinate priorities in an expedient manner.