Manager Quality Assurance

*** ******** ******, ************, ** *****

Phone: 678 - 350 - 8343

Email: *************@*****.***

Steven S. Dugan

PROFESSIONAL EXPERIENCE

GSC Packaging, Atlanta, GA 2012-2013

Materials Manager

. Perform cost analyses for all production materials,

specifically powdered bulk, packaging film, and corrugated

cardboard

. Certify personnel in standard operating procedures with

forklift safety and warehouse operations

. Oversee warehouse receiving of materials for production and

shipping of powdered dietary supplements

. Create warehouse personnel schedule accounting for personal

commitments and respective to the company production goals

General Wholesale Beer Company, Atlanta, GA 2000-2011

Purchasing Manager

. Managed inventory levels of over 350 product items with

inventory levels of 450,000 units

. Utilized disc software program for order forecasting and

placement

. Processed all claims (create, submit and follow up for

payment)

. Arranged the schedules of all product deliveries domestic

and foreign in close conjunction with beer (suppliers,

truck lines and railroad)

. Created and implemented inventory control program to

increase inventory turnover while maximizing product growth

. Processed customs clearance for containers arriving from

foreign ports

Emory Healthcare System, Atlanta, GA 1995-1999

Purchasing Manager

. Purchased all food, paper supplies and chemicals for the

Emory Healthcare System

. Managed $2.3M budget responsible for ordering, receiving,

budgeting and inventory

. Managed all day-to-day food and nutritional services

activities and operations: including hiring, training, and

scheduling staff

. Managed a staff consisting of thirty-six

. Negotiated all food vendor contact and monitored vendor

performance

. Utilized Menu Management application, update menu items as

needed

. Outstanding preceptor award recipient (1995 - 1996)

Highland Hospital, Rochester, NY 1991-1995

Supervisor of Food and Nutritional Services

. Trained and managed kitchen staff of 50 to provide services

for 200 patients

. Managed all aspects of food preparation, ensuring quality

control

. Inspected premises to maintain sanitation guidelines

. Implemented new tray delivery system with significant

patient satisfaction

. Participated in hospital Quality Assurance Team responsible

for the continuous improvement of delivery services

EDUCATION

State University of New York College at Brockport,

Brockport, NY 1990-1993

. Bachelor of Science: Business Administration

Monroe Community College, Rochester, NY 1988-1990

. Associate of Science: Business Administration

SKILLS

. Microsoft Office

. Word, Excel, Powerpoint

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