Customer Service Supply Chain
Resume:
Julia Becker
713-***-**** juliacbecker@yaho
o.com
**** ****** ***** ** *******, TX 77095
Profile Over 7 years of Transportation experience with 5 of
Key Skills those years specialized in the Import Brokerage
industry.
Knowledge of customs rules and regulations,
Excellent customer service skills, Able to classify
and clear entries associated with all modes of
transportation and all Government agencies such as
FDA and USDA, Extensive knowledge of AS400,
Cargowise and NetCHB systems, Able to file PEA's
and protests with customs when necessary, HAZMAT
certified, A self directed problem solver who can
easily handle a file from cradle to grave with
little supervision, Strong managerial skills, 10
key by touch, Type 55wpm, Proficient in all
Microsoft office products
Experience 1/2012-9/2013 C&H Logistics
Import Brokerage Specialist
Responsible for clearing all brokerage files
through customs
Excellent customer service communication
Clear all forms of entries, including wooden
articles requiring Lacey Act, DOT, FDA and FCC
Reason for leaving: Left to pursue MBA
9/2010- 11/2011 Ozburn Hessey Logistics(OHL)
Import Brokerage Agent
Successfully handled Houston offices 2nd largest
import account (CP Chem)
Because of expertise and excellence in performance
I was responsible for training many of the newly
hired entry writers
Average file count of 125-150 files a month
The go to person for most office technology issues
Salary increased 25% over time of employment, based
on exceptional performance and performance reviews
Reason for leaving: Volatile atmosphere- frequent
layoffs/high turnover turnturnoverturno
7/2008- 8/2010 Katy ISD 281-***-****
Educator/Teacher
Designed a comprehensive curriculum for a program
of over 125 students with a 100% passing rate
Responsible for budget creation and implementation
for the entire Theatre Arts department
Consistently utilized the latest technology to
enhance lessons
Designed and managed afterschool performance
program
Advanced problem solving skills and attention to
detail utilized daily
Reason for leaving: I decided the transportation
and brokerage industry was better suited to my
career goals
4/2005- 12/2005 Bax Global 713-***-****
Import Entry Specialist
Handled over 60 accounts
Consistently held the highest file count in the
import department
Highly complimentary yearly performance review
Reason for leaving: Enrolled in University of
Houston full time in order to complete BA degree.
5/04 -3/05 & 2/00-9/02 UPS Supply Chain Sol.
Import Specialist
Initially hired on part time and the company was so
impressed with my work ethic and skill set that
within 5 weeks I was offered a full time position
with a promotion to a large account team and an all
expense paid transfer to their new Dallas office.
Excellent annual performance reviews which resulted
in a raise in salary
Average file count- 200-225 a month
Reason for leaving: I left UPS in Dallas in 2002
to move back to Houston in order to be closer to
family. When I moved there were no openings at the
UPS Houston office for me to transfer into, however
after a year a position became available and UPS
offered it to me.
9/2002- 5/2004 Swift Transportation 281-***-****
Office Manager/ Dispatcher
Took initiative to create an Excel database that
allowed us to track shipments on the Home Depot
Distribution Centers yard helping to improve
customer service and productivity.
Managed the office and a large warehouse yard
containing over 500 vans and containers
supervised & dispatched 20 -25 drivers
Reason for leaving: UPS contacted me to return to
import brokerage with their company
Education 2012- Present Baypath University
Online
Pursuing MBA in Entrepreneurial and Innovative
Practices
2008 University of
Houston Houston, TX
B.A., Theatre Arts with a minor in communications
Graduated magna cum laude.
2006 Lee
College
Baytown, TX
Associates of Science
Salary 75,000
Requirements
Contact this candidate