Customer Service Maintenance
Resume:
Amber L. Danku
about.me/AmberDanku
Parlin, NJ 08859
*****.*****@*****.***
Education
Rutgers University New Brunswick, NJ
School of Arts and Sciences/School of Communication and Information
May 2014
B.A. in Communication and English[pic]
SKILLS
. Over 6 years of customer service
. Proficient in Microsoft Word, Excel, Powerpoint and Adobe Photoshop
. Running and advertising on social media websites and including
Facebook, Twitter, Tumblr, Blogspot, and Wordpress
. Event Planning
. Video Editing
RELATED COURSES
. Communication and Pop Culture
. Persuasive Communication
. Creative Writing
. Communication Research
. Mediated Communication in Society
. Communication Theory
. Digital Literary Studies: Creativity and Expression in the 21st
Century
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WORK EXPERIENCE
Consultant, New Brunswick Computing Services
Summer 2012 - Present
. Troubleshooting various operating systems including Windows XP/7 and
Apple OS X.
. Assist lab patrons with issues involving printing, software issues,
scanning documents, and lab maintenance
Orientation Leader, Rutgers New Student Orientation
Spring 2012 - Summer 2012
. Oversee students and parents, communicated their needs and concerns,
and assisted with routine requests during orientation programs.
. Assist new students in examining options for student involvement. And
Conduct tours of Rutgers campuses.
. Follow and enforce the university's and all student services' policies
and procedures.
Animal Care Attendant, Sayreville Pet Adoption Center
Spring 2008 - Winter 2012
. Adhere to the cleaning procedures and protocols for animal care,
kennel maintenance, sanitation, parasite and disease control.
. Pair adoptable pets to prospective new owners based on needs and
personality traits.
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LEADERSHIP
Promotions Director, Mark Conference
Spring 2012 - Present
Rutgers University Leadership Conference
. Create and manage a promotions and outreach team to form a promotional
plan
. Create printable materials and ads as well as guerilla promotional
schemes around campus.
. Manage contact between peer institutions and the conference.
Events Chair, Off-Campus Students Association
Winter 2013 - Present
. Plan semester events on campus and trips to off-campus locations for
commuter students
. Oversee activities and office use while maintaining a common area for
student use.
. Introduce commuters and off-campus students to a variety of resources
available to them.
President, Club Gymnastics Team
Spring 2011 - Spring 2012
. Keep contact with and provide updates to sport club advisors.
. Recruit new members and update promotional web pages and social media.
. Supervise e-board members and provide direction while planning
fundraising events, traveling to competitions, and participating in
charity events.
Contact this candidate